Windows 10: Windows 10 in troubleshoot mode doesn't accept password or fingerprint

Discus and support Windows 10 in troubleshoot mode doesn't accept password or fingerprint in Windows 10 BSOD Crashes and Debugging to solve the problem; Today, I tried booting up my laptop but it didn't work. It only went through the booting screen then turned off. I searched up online and I figured... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by NourBirb, Jan 27, 2021.

  1. NourBirb Win User

    Windows 10 in troubleshoot mode doesn't accept password or fingerprint


    Today, I tried booting up my laptop but it didn't work. It only went through the booting screen then turned off.

    I searched up online and I figured that something happened with my windows 10 files.


    I went into troubleshoot mode and tried to repair my windows 10 from there.

    It asked for a password and typed in the password I had before I changed it to my fingerprint.

    I kept trying but it didn't work so I used my email password and it didnt work either

    I use a Lenovo Ideapad C340


    If someone knows what to do please help


    P.S:I did a drive cleanup yesterday before I went to sleep

    :)
     
    NourBirb, Jan 27, 2021
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jan 27, 2021
    #2
  3. Password not accepted in Safe mode

    Hi,

    Thank you for posting your query on Microsoft Community forum.

    Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

    I would suggest you to provide some information to help you better.

    • Are you trying to login the Microsoft account or the Local account in safe mode?
    • Did you try with only safe mode or safe mode with networking?
    • What is the critical error you are getting?

    If you are using Windows 10. To go to safe mode you have to follow the below steps.

    If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.


    • At the login screen click on the power symbol.

    • Hold SHIFT + Click Restart.

    • After restarting your system, select the Troubleshoot option.

    • Select advanced options under
      Troubleshoot screen.

    • Click on Startup Settings.

    • Click Restart and follow the onscreen steps to go to
      Safe Mode with networking and check if you are able to login.

    [*]
    Please get back with more information, we will be glad to help you further.
     
    Sachin Venkatesh, Jan 27, 2021
    #3
  4. davidhk Win User

    Windows 10 in troubleshoot mode doesn't accept password or fingerprint

    Starting in Safe Mode - Password is not accepted


    My suggestion only.

    If you have time, please do a Repair Install.
    Repair Install Windows 10 with an In-place Upgrade
     
    davidhk, Jan 27, 2021
    #4
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Windows 10 in troubleshoot mode doesn't accept password or fingerprint

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