Windows 10: Windows 10: Internal Laptop screen not recognized anymore, but external are just fine

Discus and support Windows 10: Internal Laptop screen not recognized anymore, but external are just fine in Windows 10 Drivers and Hardware to solve the problem; Since just recently, my internal laptop screen is not detected anymore. I cannot find it in the list of available display (Windows 10 settings) and... Discussion in 'Windows 10 Drivers and Hardware' started by ssc33, Sep 9, 2018.

  1. ssc33 Win User

    Windows 10: Internal Laptop screen not recognized anymore, but external are just fine


    Since just recently, my internal laptop screen is not detected anymore. I cannot find it in the list of available display (Windows 10 settings) and it's still just black if I remove the USB-C or HDMI cable completely of the device. If I start the laptop, everything is just black until I plug in the external screen.


    I've reinstalled the Display Driver, but nothing changed at all.


    Any advice?


    The device is an ASUS UX490UA-BE087T, Intel i7-8550U with Windows 10 Home.

    :)
     
    ssc33, Sep 9, 2018
    #1

  2. Laptop suddenly stopped recognizing the external monitor

    Hi,

    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask if the laptop is unable to recognize only the external monitor or other external devices also.

    I suggest you to run the Hardware and Devices troubleshooter by following the steps below:

    • Click on the Start button, and type “Troubleshooting” on the search bar.
    • Click on “Hardware and Devices”.
    • A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

    Hope the information is helpful. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Sep 9, 2018
    #2
  3. Virus-j Win User
    Toshiba Laptop Black Screen

    I have a Toshiba Laptop, Was reinstalling windows 7 on it last night left it doing the updates then shut it down. Turned it on this this afternoon only to find the laptop screen is Black and also there is a burning smell coming from the Fan.

    I connected the Laptop to a external monitor that is fine, Can go into bios, Windows boots up fine Etc.
    Just took apart the laptop earlier to check all the cables where in correctly, Checked the motherboard over for any damage, burnt bits but but found nothing. Just put it back together now but im still getting this burning smell and i still cant use the laptop screen only a external screen.

    I Tried Pressing FN+F5 to switch to the laptop screen, But still black screen. Any Suggestions please ?

    Thanks
     
    Virus-j, Sep 9, 2018
    #3
  4. Windows 10: Internal Laptop screen not recognized anymore, but external are just fine

    Laptop with broken screen How much?

    I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

    Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd
     
    Eric_On_Web, Sep 9, 2018
    #4
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Windows 10: Internal Laptop screen not recognized anymore, but external are just fine

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