Windows 10: Windows 10 is not letting me access data on any of my 3 external USB hard drives

At this point it feels like I've tried everything. I have 3 hard drives and my laptop won't let me access any of my data. I have 2 Seagate 1.5 TB, and 1 Western Digital 3 TB drive. I'm using a 12V power adapter to power all three and I've replaced the SS cable for the WD drive.

I have a USB thumb drive that is being recognized by my computer and my PC downstairs isn't having any more success than my laptop accessing the data.

First I tried replacing the connecting cable. I ran the WD drive utility to check that at least the WD drive is still good. All the drivers are up to date. I tried deselecting the option in the USB root hub to "Allow the computer to turn off this device to save power". I've tried uninstalling the USB root hubs. I "uninstalled" the devices from the computer using disk manager and rebooted. I've also tried changing the root drive device letter but the option is greyed out.

If there are any other things you can think of please let me know. These devices were all working not long ago and I was able to access them on my old MacBook Pro before I sold it 6 months ago.

EDIT: The disks are all appearing in Disk Manager

submitted by /u/Nblearchangel
[link] [comments]

:)

 

External hard drive not recognised

Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.

 

Unable to access external hard drive after Anniversay Update on Windows 10

Hello,

Do not worry we will help you with this issue.

Do let us know the following to assist you better:

• What is the make and model of your devices?
• What is the complete error message/ error code while trying to access the hard drive?
  

Step 1: As a workaround, I suggest you to do the following to detect the issue:

• Connect the hard drive to different port and check if the issue persists.
• Connect different hard drive to the same port and check.
• Connect different hard drives to different ports and check.

Step 2: If the device is not detected on your computer try to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter

Step 3: I suggest you to contact the device manufacturer's website, download the latest chipset drivers, install them manually and check if it helps.

Installing the latest chipset drivers will help you to install the drivers for USB ports.

Refer to the article by Andre Da Costa to install drivers in compatibility mode manually :
How to: Install and Update drivers in Windows 10

Hope it helps. Try the above and update us the status of accessing external hard drive for further assistance.

Thank you.

 

External USB hard drive (docking station) not accessible

Hi,

I have recently upgraded to Windows 10 on my laptop (ASUS TX300CA), which is a 2-in-1 laptop. Since the upgrade I have experienced problems with my "external" USB hard drive in the detachable keyboard. After a period of time, I cannot access the hard drive,
and sometimes I loose data because the partions turn into a RAW-partion.

I have tried to disable different power saving settings, but the problem still persists.

Any suggestions what could cause the problem?