Windows 10: Windows 10 is not reconizing blank disc

I have a new HP with Windows 10 installed on it. I am trying to burn some music to a disc. Everytime i put a blank disc in its spits it out and says the disc is not Blank. HOWEVER, IT IS BLANK. Please help. Thank you,

:)

 

Disc for windows 7 to run on windows 10

Hi Jane,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to read the Windows 7 disc and check if it helps.

• Insert Windows 7 disc.
• Press “Windows+E” which will open file explorer.
• There you will find the Windows 7 disc.
• Open the disc and copy the files anywhere on your computer, so that you can access the information from the disc.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Disc Media Not Reconized

From another post in the community. ( https://support.microsoft.com/en-us...s-not-recognized-by-windows-or-other-programs )

I have tried:

*uninstalled BD-rom driver Rebooting,

*uninstalled ATA Drivers Rebooting

*Checked for Upper and lower limits to delete in the Registry which are not present.

*added the Controller0 entery for the atapi registry.

None of which has solved the issue.

Windows will not recognize Blu ray, DVD, Disc, etc. if Desktop was booted without any disc in the drive, however, if a Blu ray is present in the drive before booting, the media will be recognized and played, i also can then swap out with a blank disc and
burn music to a disc.

Even a blank disc won't be detected if booted with and empty drive.