Windows 10: Windows 10 is unable to restore from hibernation

For a long time I haven't rebooted my system, solely hibernated it. Today I rebooted it as part of an update install. Now every time I restore from hibernation the system reboots freshly.


Additional details:

• For a while there seemed to be a problem with the screen driver (watching videos in full screen had problems sometimes in the last week, the screen sometimes turned black and I had to reset the driver with Winkey+Ctrl+Shift+B).
• One of today's updates failed:
  "2018-06 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4284835) (18)
  Last failed install attempt on ‎11/‎07/‎2018 - 0x80070002"
  I tried to install it manually, it fails claiming it's not applicable to my computer. Error event attached at the end.
  • I ran troubleshoot, ran sfc, chkdsk, it still doesn't install the update
• I can hibernate, but after turning the computer back on it starts freshly. I see the following events from the log:
  • Error, Kernel-Boot, ID 16: Windows failed to resume from hibernate with error status 0xC0000001.
  • Error, EventLog, ID 6008: The previous system shutdown at 00:13:12 on ‎13/‎07/‎2018 was unexpected.
  • Critical, Kernel-Power, ID 41: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
• There are no result minidumps, although the system is configured to create them in the case of a crash
• There are no other errors that seem relevant, only one about privileges by DistributedCOM occurring much later (added at the end)
• There is however a warning that might be relevant(?) by WHEA-Logger (more details at the end):
  • A corrected hardware error has occurred.
  
  
• I read it's usually an hardware issue (which is why I suspect the WHEA warning is related). I made sure all the drivers are up to date, and ran the following troubleshoots: Windows Updates, Blue Screen, Hardware and Devices, Power.

Can someone please help me to identify and fix it? I'm moving around a lot, and not being able to save my desktop state every time I move is disastrous for me.


Thanks a lot.







KB4284835 failed to install (manually, standalone). Event log:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-WUSA" Guid="{09608C12-C1DA-4104-A6FE-B959CF57560A}" />
<EventID>3</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2018-07-12T19:57:35.599269400Z" />
<EventRecordID>52</EventRecordID>
<Correlation />
<Execution ProcessID="10492" ThreadID="10560" />
<Channel>Setup</Channel>
<Computer>galra</Computer>
<Security UserID="S-1-5-21-3032510651-2059943718-4014710899-1001" />
</System>
- <EventData>
<Data Name="UpdateTitle" />
<Data Name="ErrorCode">2149842967</Data>
<Data Name="ErrorString" />
<Data Name="CommandLine">"C:\WINDOWS\system32\wusa.exe" "C:\Users\galra\Downloads\windows10.0-kb4284835-x64_c019a11f02ce7ff6a946434f02442fe86b6dfa3c.msu"</Data>
</EventData>

</Event>


DistributedCom error:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2018-07-12T21:43:43.237558000Z" />
<EventRecordID>34141</EventRecordID>
<Correlation />
<Execution ProcessID="464" ThreadID="1432" />
<Channel>System</Channel>
<Computer>galra</Computer>
<Security UserID="S-1-5-19" />
</System>
- <EventData>
<Data Name="param1">application-specific</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Activation</Data>
<Data Name="param4">{D63B10C5-BB46-4990-A94F-E40B9D520160}</Data>
<Data Name="param5">{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}</Data>
<Data Name="param6">NT AUTHORITY</Data>
<Data Name="param7">LOCAL SERVICE</Data>
<Data Name="param8">S-1-5-19</Data>
<Data Name="param9">LocalHost (Using LRPC)</Data>
<Data Name="param10">Unavailable</Data>
<Data Name="param11">Unavailable</Data>
</EventData>
</Event>


WHEA-Logger warning:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" />
<EventID>17</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2018-07-12T22:04:55.060034600Z" />
<EventRecordID>34186</EventRecordID>
<Correlation ActivityID="{D33C9242-2A6B-4D53-83ED-B3093542BC93}" />
<Execution ProcessID="4252" ThreadID="5156" />
<Channel>System</Channel>
<Computer>galra</Computer>
<Security UserID="S-1-5-19" />
</System>
- <EventData>
<Data Name="ErrorSource">4</Data>
<Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
<Data Name="FRUText" />
<Data Name="ValidBits">0xdf</Data>
<Data Name="PortType">4</Data>
<Data Name="Version">0x101</Data>
<Data Name="Command">0x10</Data>
<Data Name="Status">0x407</Data>
<Data Name="Bus">0x0</Data>
<Data Name="Device">0x1c</Data>
<Data Name="Function">0x3</Data>
<Data Name="Segment">0x0</Data>
<Data Name="SecondaryBus">0x0</Data>
<Data Name="Slot">0x0</Data>
<Data Name="VendorID">0x8086</Data>
<Data Name="DeviceID">0xa113</Data>
<Data Name="ClassCode">0x30400</Data>
<Data Name="DeviceSerialNumber">0x0</Data>
<Data Name="BridgeControl">0x0</Data>
<Data Name="BridgeStatus">0x0</Data>
<Data Name="UncorrectableErrorStatus">0x0</Data>
<Data Name="CorrectableErrorStatus">0x1000</Data>
<Data Name="HeaderLog">0100004A010001036C00000000000000</Data>
<Data Name="Length">672</Data>
<Data Name="RawData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ata>
</EventData>

</Event>



Kernel-Boot error:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Boot" Guid="{15CA44FF-4D7A-4BAA-BBA5-0998955E531E}" />
<EventID>16</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000080000000000</Keywords>
<TimeCreated SystemTime="2018-07-12T21:33:27.981574000Z" />
<EventRecordID>34054</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>galra</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="FailureStatus">3221225473</Data>
<Data Name="FailureMsg">A fatal error occurred processing the restoration data.</Data>
</EventData>
</Event>


EventLog error:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-07-12T21:33:37.603097400Z" />
<EventRecordID>34063</EventRecordID>
<Channel>System</Channel>
<Computer>galra</Computer>
<Security />
</System>
- <EventData>
<Data>00:13:12</Data>
<Data>‎13/‎07/‎2018</Data>
<Data />
<Data />
<Data>10</Data>
<Data />
<Data />
<Binary>E207070005000D0000000D000C008B03E207070004000C0015000D000C008B033C0000003C000000000000000000000000000000000000000100000000000000</Binary>
</EventData>

</Event>


Kernel-Power critical:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2018-07-12T21:33:30.374792600Z" />
<EventRecordID>34075</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>galra</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">126</Data>
<Data Name="BugcheckParameter1">0xffffffffc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff80826507d50</Data>
<Data Name="BugcheckParameter3">0xffffef0865416ca8</Data>
<Data Name="BugcheckParameter4">0xffffef08654164f0</Data>
<Data Name="SleepInProgress">5</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">3221225473</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">1</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>

:)

 

Windows 10 Hibernate problems

I suggest you to follow the methods provided below and check if it helps.

I suggest you to run the Power troubleshooter by following the steps below and check if for any power components change status.

• Press Windows logo key on the keyboard, type troubleshooting and select the top most search result.
• Click on View All from the left side panel of the window.
• Select Power from the options, click on Advanced option and check Apply repairs automatically option.
• Follow the on screen instructions and wait for the troubleshooting to complete.
• Check for the missing/corrupted power component status of the troubleshooter, close the window and check if the issue is resolved.

You can follow the step by step guide to
enable hibernate option in windows 10.

 

hibernating windows 10

Hi Henry,

We appreciate your time and effort to get back to us.

I suggest you to enable the Hibernate option from power settings and check if you are able to access the Hibernate in power options. Follow the below steps.

Please try the steps and check if it helps.

• 
  Press Windows + R keys on the keyboard to open Run command.
  
• 
  Type powercfg.cpl to open the power settings.
  
• 
  Click on the Choose what power buttons do on the left navigation pane.
  
• 
  Click on Change settings that are currently unavailable (Enter the admin credentials if prompted)
  
• 
  Check the Hibernate box.
  
• 
  Click on Save changes.
  
• 
  Restart the computer.
  
• 
  Check if you are able to see the Hibernate option in power options
  

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Unable to hibernate

I was unable to shutdown or hibernate after the latest build. The computer would keep presenting the login screen. Upon suggestions I disabled "fast startup". This fixed the shutdown problem as my computer now successfully shuts down but when I try to hibernate
one of two things happened. I am presented the login screen. Or sometimes the computer would shut down altogether.

I am running build 1709. I am also part of Windows Insider Program and am running build 17063.

I have tried most of the solutions mentioned on the forum including:

• "sfc /scannow"
• Disabling settings in inter power management device driver
• Tweaking settings in advanced power options
• Troubleshooting power options
• Disable "Fast Startup"