Windows 10: Windows 10 iso installation errors

Discus and support Windows 10 iso installation errors in Windows 10 Installation and Upgrade to solve the problem; I'm out of ideas, sorry. If it were my computer I would replace the keyboard and go from there. If that didn't help I'd try a different hard drive,... Discussion in 'Windows 10 Installation and Upgrade' started by Nekoalex, Dec 30, 2017.

  1. Ztruker Win User

    Windows 10 iso installation errors


    I'm out of ideas, sorry. If it were my computer I would replace the keyboard and go from there. If that didn't help I'd try a different hard drive, remove 1/2 of the memory, pull the WiFi card, stuff like that.

    Basically remove everything that is not absolutely needed for the computer to run.
     
    Ztruker, Jan 11, 2018
    #31
  2. zbook New Member

    1) Open the HP website > support and drivers > enter the computer's product or serial number > select the operating system > view the drivers and bios downloads > post a URL or hyperlink into the thread.
    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

    2) HP computers come with factory installed UEFI diagnostic tests.
    The factory default tests are only memory and drive.

    If the UEFI diagnostics had been downloaded then there are many more tests: system tests, and component tests:
    The latest version is 6.5

    The extensive tests are:
    Battery,
    Processor,
    Wireless,
    Hard drive SMART,
    Hard drive short and long DST,
    Extensive memory,
    Video memory,
    System board

    The component tests are:
    Processor,
    Memory,
    Hard drive,
    Power,
    Audio
    Fingerprint reader
    Keyboard,
    Mouse/Touchpad
    Network
    Optical drive
    Parallel port
    System board
    USB port
    Video
    Wireless module

    3) Ask Mom whether they are or are not installed and whether you can restart the computer to run the HP UEFI diagnostics.

    4) If the UEFI diagnostics were downloaded then they are available by power on or restart and repetitively clicking the F2 key.
    This opens the BIOS UEFI diagnostics. If you have this installed then run the extensive test as a loop until failure. Start it in the evening and the next day if it has completed 2 passes then click the keyboard escape key to abort the testing and check the pass in the BIOS UEFI log.
    If there is any problem with the computer, even the battery, the testing is designed to abort and will display an error message. The keyboard is not on the extensive list and is only on the component list. So the testing should complete if there are no problems with the major hardware components.
    The next day when the testing is aborted the component tests can be ran for the keyboard or any other component as needed.

    5) If the UEFI diagnostics were not downloaded then HP has an option to download the diagnostic tests to a USB drive.

    This is mid-range (version 3.9) between the default version 1.2 and the downloadable version 6.5

    The next steps are the flash drive method:

    HP PC Hardware Diagnostics | HP® Official Site

    6) Find a flash drive that you can format ( > or = to 8 GB)

    7) On a working computer create a bootable HP UEFI flash drive:
    Follow the instruction in this link:
    HP PC Hardware Diagnostics | HP® Official Site


    8) Ask you mom for permission to reboot the computer so that you can run the HP UEFI diagnostics on the computer.

    9) Insert the bootable HP UEFI diagnostics into any USB port.

    10) Power on the computer or click restart and during the power on or the restart repetitively click the F9 key.

    11) The BIOS boot menu should appear > select external USB hard drive

    12) Run the extensive test or the loop until failure test. .

    This is a link with the default HP keyboard F keys:
    List of PC brands with their corresponding hot-keys


    When the HP UEFI diagnostic testing has completed please use a camera or smart phone camera to take pictures and post images into the thread.
     
    zbook, Jan 11, 2018
    #32
  3. Nekoalex Win User
    Sadly, I can't get the latest diagnosis version on my laptop but it's on my computer but it's v1.6.0.0. The only options are memory test, hard drive check, and language. I'm 17 and it's my laptop so I can restart it but I can't use her computer to gather resources from the internet. I'm going to run the extensive check and see what happens.
     
    Nekoalex, Jan 12, 2018
    #33
  4. Nekoalex Win User

    Windows 10 iso installation errors

    Nekoalex, Jan 12, 2018
    #34
  5. zbook New Member
    The drive passed the SMART and DST tests.
    Was there a memory test?
    Were you able to find a flash drive to run more of the HP UEFI diagnostic tests?
     
    zbook, Jan 12, 2018
    #35
  6. Nekoalex Win User
    No on the usb and yes it passed.
     
    Nekoalex, Jan 12, 2018
    #36
  7. zbook New Member
    zbook, Jan 12, 2018
    #37
  8. Nekoalex Win User
  9. zbook New Member
    The HP website did not have the UEFI diagnostics on the list.

    What do you see now when you power on the computer?

    Are the important files backed up?
    Had you made a backup image?
    If you needed to would you be able to perform a clean install?
     
    zbook, Jan 12, 2018
    #39
  10. Nekoalex Win User
    When turning on my computer, I get a defaultuser0 account and a filter key popup. As previously stated, the defaultuser0 account is the creation from shutting down during the infinite "just a moment..." loop, which went on overnight.


    My important files aren't backed up cause I didn't have any plus my linux became unusedable. It's just the current installation from earlier in the thread that is there.


    Yes I can, I've done it before. The loop is still there.
     
    Nekoalex, Jan 12, 2018
    #40
  11. zbook New Member
    zbook, Jan 12, 2018
    #41
  12. Nekoalex Win User
    I sadly only got that usb.
     
    Nekoalex, Jan 12, 2018
    #42
  13. zbook New Member

    Windows 10 iso installation errors

    Which USB do you have?
    Can your Mom lend to you a USB?
    Maybe a friend, neighbor, relative, or local store?
     
    zbook, Jan 12, 2018
    #43
  14. Nekoalex Win User
    I'm in foster care and in the middle of nowhere so I don't have access to another usb. None of my friends are technical or don't know what a usb drive. Plus, It's a three day weekend!!

    I was thinking there was a way to bypass the defaultuser0 account.
     
    Nekoalex, Jan 12, 2018
    #44
  15. zbook New Member
    What is the size of the USB and what is on it?
     
    zbook, Jan 12, 2018
    #45
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Windows 10 iso installation errors

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