Windows 10: Windows 10 keeps External Hard Drive running during shut down

Discus and support Windows 10 keeps External Hard Drive running during shut down in Windows 10 Support to solve the problem; I switched over to Windows 10 and noticed my external hard drive stays on after shut down. I think it has to do with Fastboot. Is this ok or should I... Discussion in 'Windows 10 Support' started by airtas, Sep 13, 2018.

  1. airtas Win User

    Windows 10 keeps External Hard Drive running during shut down


    I switched over to Windows 10 and noticed my external hard drive stays on after shut down.
    I think it has to do with Fastboot.

    Is this ok or should I always eject before shutdown?

    :)
     
    airtas, Sep 13, 2018
    #1
  2. Marco Gav Win User

    unrecognised external hard drive on Windows 10

    Since you already reinstalled the drivers of the External Hard Drive, let's run the
    Hardware and Devices troubleshooter as it can resolve your concern. You can do that by following these steps:


    • Press the Start button.

    • Type and select Troubleshooting.

    • Click on View all on the left panel.

    • Select and run the Hardware and Devices troubleshooter.



    If the Hardware and Devices troubleshooter doesn’t resolve your concern, we suggest that you change the letter of the External Hard Drive. You can do that by following these steps:


    • Press the Start button.

    • Type and select Control panel.

    • Select System and Security.

    • Select Administrative Tools, and a new window will appear.

    • Double-click Computer Management, and a new window will appear.

    • Select Disk Management that is located under
      Storage
      in the left pane.

    • Right click on the External Hard Drive that is not showing on the File Explorer.

    • Select Change letter and network path, and a new window will appear.

    • Select Change, and choose the letter that you want for the External Hard Drive.



    After changing the letter of the External Hard Drive, we suggest that you reboot your laptop for the changes to take effect.



    Let us know how it goes.



    Regards.
     
    Marco Gav, Sep 13, 2018
    #2
  3. Darleen Pen Win User
    Seagate External Hard Drive

    Hi Barbara,

    Hardware failure or corruption within your system files are some of the possible reasons why you are experiencing an issue with accessing your external hard drive. For us to provide an accurate solution, we would need you to answer the following questions:

    • Which build, version and edition of Windows 10?
    • Are you experiencing the same issue when you are trying to access the external hard drive using another PC?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest running the automated troubleshooter for hardware. Follow these steps to do so:

    • Open the Control Panel.
    • Using the search box at the upper right corner of the window, type troubleshooting.
    • From the search results, click on Troubleshooting.
    • Click on Hardware and Sound and then choose Hardware and Devices.
    • Once done, restart your computer and then check if the same issue persists.

    We are looking forward to your response.
     
    Darleen Pen, Sep 13, 2018
    #3
  4. Remon Ont Win User

    Windows 10 keeps External Hard Drive running during shut down

    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Sep 13, 2018
    #4
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Windows 10 keeps External Hard Drive running during shut down

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