Windows 10: Windows 10 keeps freezing after upgrade.

Discus and support Windows 10 keeps freezing after upgrade. in Windows 10 Support to solve the problem; I am also having this issue. Updated from 7 to 10 this morning. Everything seemed to go smoothly. Then after looking around the new interface (not even... Discussion in 'Windows 10 Support' started by Innocent, Aug 9, 2015.

  1. Windows 10 keeps freezing after upgrade.


    I am also having this issue. Updated from 7 to 10 this morning. Everything seemed to go smoothly. Then after looking around the new interface (not even running any programs) my laptop just freezes. Can't even move the mouse. I have tried to update the driver for my video card, but I don't get far before the laptop freezes and I have to power down and start it back up. The last time I had to do this I got a blue screen at startup that says "Your PC ran into a problem and needs to restart..." It says it needs to collect error info, but stays at 0%, so even the error screen is frozen?! It references a Machine_Check_Exception so it appears that Window 10 killed my computer. I was having no issues prior to the upgrade and was even playing high end games on the laptop. I should have known better than to upgrade. *Sad
     
    CodyBrewer78, Aug 19, 2015
    #31
  2. Acrapovic Win User

    Broker did not work and tried lots of different stuff.
    Now it seems that the frequent resets have damage my hard drive and rendered it usles.
    Thanks microsoft! Worst of all is that they dont have a working support.
     
    Acrapovic, Aug 19, 2015
    #32
  3. I've had freezing problems with Win10 all along. Then, I finally got fed up, and after the RTM came out, did a clean-install.

    Now, I have no freezing issues at all.
     
    Mark Phelps, Aug 19, 2015
    #33
  4. alexat Win User

    Windows 10 keeps freezing after upgrade.

    I have exactly the same problem!
     
    alexat, Aug 20, 2015
    #34
  5. Toad Win User
    My first two weeks with Windows 10 were smooth and great then suddenly, after an automatic update, I started getting the horrible freezing problem where my laptop's touchpad could move the arrow around but nothing happened when I clicked on things. First I tried to revert to a restore point with no success, then I dialed back to Windows 8.1 where things still froze, then I even tried to go back to Windows 8. Fortunately, I got an error message for that last idea and it didn't do it, saving me additional frustrations of having to reinstall all sorts of things. I went back to Windows 10, waiting the two hours for it to finish and everything seemed good... for a few days. Then the freezing happened again. After re-reading suggestions, some from here, I disabled the action center notifications. Click the windows icon in the bottom left corner, choose 'Settings', then choose 'System' and then 'Notifications and actions'. I turned off ALL notifications. Since then (two days ago) everything is great. I'm keeping my fingers crossed that the problem doesn't return.
     
  6. alexat Win User
    @letmein: this thread is not about install problems - it's about random freezes in a running windows 10 - in my case a clean windows 10 install (no upgrade) on hardware that worked for 2 years with windows 7 without any problems. a lot of people have the same problem: it seems suddenly programms can't write to disk anymore, what leads to a complete system freeze within a couple of minutes, only a hard reset can solve the problem. the problem occurs randomly independend of the currently running software. sometimes the system works for hours, sometimes I have to reboot 5 times an hour...
     
    alexat, Aug 22, 2015
    #36
  7. dalens Win User
    A Microsoft USB mouse was the problem to me.
     
    dalens, Aug 23, 2015
    #37
  8. Windows 10 keeps freezing after upgrade.

    Alexat: what resolved the problem for me was disabling the timebroker.

    you can edit the Registry to disable "Runtime Broker", but this will also prevent Microsoft Store Apps from running.*

    Runtime Broker is a service called Time Broker, which can be disabled through editing the registry.

    Right-click on the Start Menu Icon. Go to RUN and type regedit.exe and select OK.

    Find the following entry:

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TimeBroker] "Start"=dword:00000003*

    Change the 3 to a 4.

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TimeBroker] "Start"=dword:00000004

    4 is Disabled, 3 is Manual and 2 is Automatic startup.*

    Before editing, the original value was 3. Set to 4 to disable. Just change the 3 to a 4 through the MODIFY menu selection, exit regedit and reboot your system.
     
    Sonrisante, Aug 23, 2015
    #38
  9. My Spot Win User
    Once or twice a day my system was randomly freezing for minutes at a time after the 10 upgrade. Total lock up! Freezing was accompanied with the following Event Error in the system log:
    The device, \Device\Ide\iaStor0, did not respond within the timeout period.

    Turns out that my Samsung 850 Pro did not like the ALPM setting in in the Intel drive controller. Fixed it by downloading the latest Intel drive controller manager software and turning off the ALPM settings on that drive. Been freeze free ever since.

    Frank
     
    My Spot, Aug 23, 2015
    #39
  10. alexat Win User
    I made a couple of changes: fixed swapfile size, disabled runtime broker, disabled readyboostservice, uninstalled acronis true image 2015. one of these solved my problem, no freeze within the last 36 hours...
     
    alexat, Aug 24, 2015
    #40
  11. hwaynew Win User
    Please tell me exactly how you did this. I also have a Samsung Evo 850 SSD drive. I have an ASUS motherboard. Also, are you using an AMD cpu?
     
    hwaynew, Aug 28, 2015
    #41
  12. My Spot Win User
    No, I have an Intel based system, and it is fairly old. I used the Intel Rapid Storage Technology app to change the Link Power Management setting but that is not going to work on an AMD system. It is my understanding however that the issue is with the Samsung SSD's and not the controller - you can just avoid the issue with the right settings. I understand the setting can also be found in Windows' Advanced Power Settings but may require a registry setting before the option shows up. I found some instructions by Searching for 'Aggressive Link Power Management (ALPM) Windows'. It was the first link on Google. Please note they provide a .reg file which should always be used with caution.
     
    My Spot, Aug 28, 2015
    #42
  13. hwaynew Win User

    Windows 10 keeps freezing after upgrade.

    Thank you, My Spot. What should I change the setting to?

    The following settings are responsible on the ALPM:

    • ALPM – HIPM/DIPM. It will set the Link Power Management policy:
      • Active: Neither HIPM or DIPM allowed
      • HIPM: HIPM only is allowed
      • HIPM+DIPM:HIPM and DIPM are allowed
      • DIPM: DIPM only is allowed
      • Lowest:HIPM, DIPM and DEVSLP are allowed (if DEVSLP is supported by the storage device).
    • ALPM – Adaptive. It will set the period of AHCI link idle time before the link is put in the slumber state when you have HIPM, DIPM, HIPM+DIPM or Lowest set above. It can be set to be from 0 to 300,000 milliseconds. If the Active is set above, then this will have no effect.
     
    hwaynew, Aug 28, 2015
    #43
  14. Would someone start a thread titled "One month after Launch, your Win10 experience"
     
    lopedoggie, Aug 28, 2015
    #44
  15. My Spot Win User
    I'm sorry... I may have been looking at the wrong instructions... Try this...


    • Click Start button, choose Settings -> System -> Power & sleep -> Additional power settings.
    • For your selected "Preferred plans" click 'Change plan settings' then 'Change advanced power settings'.
    • Expand 'PCI Express -> Link State Power Management', turn off the option.

    Please note that I used a different method so your results may vary. Also, in my case, every time the system froze, I had an associated error on the System Log... (“The device, \Device\Ide\iaStor0, did not respond within the timeout period.”). In any case it worked for me.
     
    My Spot, Aug 28, 2015
    #45
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Windows 10 keeps freezing after upgrade.

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