Windows 10: Windows 10 keyboard is not working properly

Hello,

My windows 10 keyboard is not working properly, I tried reinstalling the keyboard using device manager and restarting the system yet the problem still occurs and I reinstall the keyboard again ... and so on.

Example: when my keyboard is not working properly it types a number instead of a letter and vice versa.

Thanks in advance.

:)

 

HP 15-r029wm Notebook PC windows 10 keyboard not working properly

Hi,

I realize that the keyboard is not working properly. I will try to help you with this issue.

• 
  Did you make any changes to the PC prior to this issue?
  

Suggest you to plug in an external keyboard to check if that helps.

Follow these steps to launch the On-screen keyboard:

• 
  Press Windows key + R to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Keep us informed to help you further.

Thank you.

 

Keyboard not working properly

Hi Yvan,



Thank you for posting your query in Microsoft Community. I understand you are facing difficulties as your keyboard is not working properly. I will assist you with this issue.



First of all, I would suggest you to install all the latest updates released by Microsoft from Windows Updates and check if that helps or not. And to update your drivers, please follow the steps and let us know if it helps fixing the issue or not:

Open Device Manager by pressing Windows key + X, click on
Control Panel; select System and Maintenance.

• Click on Device Manager.
• In Device Manager, locate Keyboard and double-click to check if it’s working properly.
• Go to Driver tab, then click on Update Driver. And follow the instructions.

Let us know if this fixes your issue or not, we will be happy to help you.



Thank you.

 

Windows 10 keyboard not working properly

Hi,

Welcome and thank you for posting your query in Microsoft Community.

As per your issue description, I would suggest you to connect a different keyboard and check if the issue persists or not. And also try updating your drivers, please follow the steps and let us know if it helps fixing the issue or not:

Open Device Manager by pressing Windows key + X, click on
Control Panel; select System and Maintenance.

• Click on Device Manager.
• In Device Manager, locate Network adapters and double-click to check if it’s working properly.
• Go to Driver tab, then click on Update Driver. And follow the instructions.

If there are other drivers showing with exclamation mark, update them using the same steps from above.



Let us know if this fixes your issue or not, we will be happy to help you.



Thank you.