Windows 10: Windows 10 Laptop Freezes After Inactivity

Hello,I have the following problem:after some minutes of being inactive/idle, most of the times, my laptop freezes.the screen goes black the power button LED remains on, and if music is playing, the audio also freezes, making a weird noise.it does not respond to any keyboard or mouse input, and the only thing I can do is to hold down the power button for a few seconds to shut it down.Other possible related issues:when turning on the computer from sleep, in the first minutes, it loses the internet access 2-3 times disconnects from WiFi.the fan is working almost all the time, even when I sta

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windows 7 64 freezes after 15 minutes of inactivity

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Windows 10 freezes after ~5 minutes of inactivity/idle

Hi,

Hoping for some assistance on this, for what appears to be a somewhat common problem.

My issue is extremely similar to
this issue. I would in fact say it is virtually identical.

In summary..

• After ~5 minutes of inactivity, Windows 10 completely freezes
• It absolutely hangs - it does not respond to any keyboard or mouse input. The
  only thing it responds to is a hard power off by holding down the power button for a few seconds.
• It doesn't matter whether music/video is playing - it will freeze provided there is
  5 minutes of inactivity
• If music is playing, the audio will also freeze.
• This means provided the computer receives constant input (whether mouse or keyboard), I can use it for almost an indefinite period of time
• I suspect it is related to a Windows Update/driver
• There are a small number of other situations which trigger a freeze - appears to be related to installation of software and/or Windows Update
  • Example is after installing VirtualBox, computer will freeze upon opening
  • Whilst attempting to install a Samsung Android driver, it froze in the middle of installation

As a side issue, I am also unable to shut down, restart or hibernate my computer. Shutting down/restarting/hibernating will result in the screen turning off, but unless I actually hard power off the computer by holding onto the power button, the power light
will show as on and you can hear the fan constantly running until it is forced off by a hard power off. I believe this is also related to a Windows Update/driver, because it did work previously. Maybe this should have its own separate question post, seeing
as it is probably a separate issue.

Hardware/Software Summary:

• Laptop Model: Acer Aspire E14 ES1-411-C1WD (purchased ~July 2015)
• OS: Windows 10 Home, Version 1709, OS Build 16299.192
• Processor: Intel Celeron CPU N2940 @ 1.83GHz

Let me know if any other information is required that may be of assistance.

Appreciate any assistance that can be provided!

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.