Windows 10: Windows 10 laptop locks itself randomly battery drains

I have a Windows 10 laptop, my laptop keeps locking randomly and then when I turn it back on it won't turn on until I charge it battery just drained after it locks when though it was at 100%. Then I charge when it's dead and it goes to 100% in a few minutes. I checked battery and health is good not sure what problem is. It randomly locks up

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Windows 10 Draining My LapTop Battery

Hi Tim,

I would suggest you to refer the steps provided in the thread mentioned below and see if it helps you to fix the issue.

Battery drain with windows 10 on surface pro 2


Do keep us updated.

Regards,

 

the battery is getting drained

my work laptop is an hp pavilion 14 inch. i bought it on feb 2022. i have windows 10 build 21h2 on that laptop. in the past when i closed the laptop lid and the laptop went to sleep all was ok and i was able to wake up the laptop. fast startup is disabled on decemeber i played red alert 2 on the work laptop. it's an ancient game for windows xp. i closed the laptop lid while the game was running and then the laptop was unplugged from the charger. i opened the laptop lid 2 hours later and i saw that the laptop was off because the battery was empty after that when i closed the laptop lid and i unplugged it from the charger i used to find the laptop off when i opened the lid and the laptop battery is getting drained when the laptop is asleep. that randomly happened a couple of times in a few days. the battery is not dead and i can use the laptop on the battery my guess is that red alert 2 corrupted something in my sleep power settings because it doesn't know sleep of windows 10. the problem started after i put the laptop to sleep while red alert 2 was running after that i changed it to laptop hibernates when the laptop lid is closed instead of laptop sleeps when the laptop lid is closed. all was ok for 1 month and the battery was not getting fully drained when the laptop was hibernating. today morning i found out that the battery was fully drained when the laptop was hibernating and the laptop was off why is the battery getting fully drained? someone told me it's due to a windows bug. please see . if it is then how come this bug started happening for me after i closed the lid while red alert 2 was running in the background?

 

Laptop not booting to Windows 10 after new battery installed.

Hi Mr Bill,



Thank you for posting your query in Microsoft Community.

I would suggest you to contact your manufacturer regarding the battery issue. As of now you can power drain your laptop and check if it helps.

Follow the steps below:

• 
  Disconnect the AC Adapter.
  
• 
  Remove the Battery.
  
• 
  Hold the Power button down for 30 seconds to 1 minute.
  
• 
  Reconnect the AC adapter.
  
• 
  Turn on the laptop power.
  

Hope it helps.