Windows 10: Windows 10 laptop randomly shuts downs or sleeps

Discus and support Windows 10 laptop randomly shuts downs or sleeps in Windows 10 Support to solve the problem; My mom has an HP Pavilion dv7-6185us laptop with the latest Win10 Home installed. She uses it to do her accounting work. We didn't use it before (had... Discussion in 'Windows 10 Support' started by melkiadeswin10, Nov 16, 2019.

  1. Windows 10 laptop randomly shuts downs or sleeps


    My mom has an HP Pavilion dv7-6185us laptop with the latest Win10 Home installed. She uses it to do her accounting work. We didn't use it before (had an HDD and RAMs missing), but a month ago I got two RAM sticks and an SSD on a deal, assembled them to the laptop and installed Win10, activated it with a valid license and it was good to go. It has been a week or so that the laptop shuts down or goes to sleep unexpectedly. It happens very randomly. I once left it turned on for 5 hours next to my PC and nothing happened, but other times it shuts down while mom is working on it, or within hours of being turned on, happens randomly. I've Googled around common solutions and changed power settings etc. on Windows but it doesn't seem like to help. Is there a software to record the PC running and when it shuts down it can tell me the reason why it shut down?

    :)
     
    melkiadeswin10, Nov 16, 2019
    #1
  2. rhodes132 Win User

    laptop randomly shutting down

    I have a gateway laptop w/ amd turion 64x2 processors,windows vista. I use to be able to play games all day, do 10 things at once and my laptop was fine. All of a sudden i have ran into the problem of my laptop randomly shutting down. At first it was just shutting down when i was playing video games (games that doesn't even have the greatest of graphics and that i played ever since i had laptop which has been for about 2 years); ide say i would be able to play about 5-20 min and randomly would shut down. Then i stopped playing video games on this and now just download music and playing music and if i am downloading music and playing music and converting music it will shut down on me. Seems to keep getting worse and worse, like today i was just browsing the internet it it shutdown on me. I did get a blue screen the other day as well, first time it has happened to me on this laptop. If anyone could tell me what this could be i would greatly appreciate it.

    Another note: If i unplug my laptop from the recharger i can usually play until the battery is dead, but it will make my computer real laggy and choppy so its not even worth to do when playing games.
     
    rhodes132, Nov 16, 2019
    #2
  3. benpress Win User
    Laptop shuts down

    I upgraded my Toshiba laptop to Windows 10 (wish I hadn't) and now it shuts down randomly after a period of time. I Went into the power options and changed the settings to never power off or sleep when plugged in, but it shuts down anyway. I'm beyond the
    30 day period to revert to the old operating system. Any suggestions?
     
    benpress, Nov 16, 2019
    #3
  4. Windows 10 laptop randomly shuts downs or sleeps

    Laptop randomly shuts down after latest Windows 10 update

    Since the latest update of Windows 10 my computer decides to randomly shut down after every couple of minutes. First the screen goes black, then the sounds stops and after quite a while the power also goes down.

    Obviously I though of cleaning the fan with a big vacuum, as suggested on My Windows 10 Computer Randomly Shuts Down . However, after doing this, the shutting down goes even quicker. I cannot even properly log-on before the shutdown takes place.

    What should be my next step?

    Ps. The computer is quited aged (roughly 3 - 4 years). The battery is dead enough such that I always need to have it plugged in an outlet. It might just be "done for" but I'm hoping to revive it for just a little bit more.
     
    Robin Kramer, Nov 16, 2019
    #4
Thema:

Windows 10 laptop randomly shuts downs or sleeps

Loading...
  1. Windows 10 laptop randomly shuts downs or sleeps - Similar Threads - laptop randomly shuts

  2. Random shut-down

    in Windows 10 BSOD Crashes and Debugging
    Random shut-down: My PC keeps shutting down frequently (Windows 10 - temperature OK) with an ID41 kernel power critical error. So far I have been able to find no help at all. Any help? https://answers.microsoft.com/en-us/windows/forum/all/random-shut-down/c98828d8-f931-4eb1-9531-9cb8dc10341a
  3. Windows 10 randomly shutting down

    in Windows 10 Network and Sharing
    Windows 10 randomly shutting down: Hello, I've noticed in the community that this is not a new problem but wondered if anyone had an answer as to why this would just suddenly begin? Timing is everything and a lot seems to have happened since the latest cumulative update downloaded on July 27, 2019. My...
  4. Random Shutting down

    in Windows 10 Drivers and Hardware
    Random Shutting down: Recently, my laptop was turning off while charging and now, unplugged, it turns off immediately after turning on with a full battery. It's an Asus laptop that I've only had for about a year and only recently started having issues....
  5. Sleep and Shut Down

    in Windows 10 Performance & Maintenance
    Sleep and Shut Down: Using Windows 10. After last update, when I put my computer to sleep and then close the lid, it shuts itself down. Power settings are all as before the update.....I selected the option to have the computer go to sleep when the lid is closed. Anyone else having this...
  6. Windows 10 Randomly Shutting down

    in Windows 10 Performance & Maintenance
    Windows 10 Randomly Shutting down: My PC keeps shutting down randomly. This is happening after the 1903 may 2019 update . Sometimes it shuts down immediately after booting and sometimes it stays on for more than an hour, and sometimes it stays on. If I it shuts down while I'm using Microsoft word or...
  7. Windows 10 randomly shuts down

    in Windows 10 BSOD Crashes and Debugging
    Windows 10 randomly shuts down: My computer randomly shuts down for no reason causing me to have to restart it. I don't lose anything during the restart, but it continuously does this. I added network service to my launch and activation service permissions, but can't find the next step !!!! In addition...
  8. WINDOWS 10 Laptop SHUTS DOWN RANDOMLY

    in Windows 10 Installation and Upgrade
    WINDOWS 10 Laptop SHUTS DOWN RANDOMLY: Hi, I have a problem with my laptop, it shuts down randomly, by its own. I use my laptop for architectural stuff and it frustrates me everytime this happens because the laptop shuts down by itself (without any notice), and I have to turn the laptop on. The laptop isn't hot,...
  9. Laptop shuts down randomly (win 10)

    in Windows 10 Performance & Maintenance
    Laptop shuts down randomly (win 10): Hi, my laptop (asus ROG) shuts down randomly (several times a day). Previously it was hibernating randomly so I searched for a solution. The solution I found was to disable hibernate. So I did that and now it shuts down instead :) I need to mention that my laptop's...
  10. Laptop randomly shuts down

    in Windows 10 BSOD Crashes and Debugging
    Laptop randomly shuts down: Hello, mywhen i have the power adapter plugged in. When i plug it out it works wihtout any problems. I got a Screenshot of the Windows Event Viewer does that tell anything about that? I got a Toshiba Satellite L750-16V with Windows10x64. [ATTACH] [ATTACH]...