Windows 10: Windows 10 laptop shows only "Other User"

So, I decided to reset my laptop entirely since I had plans to sell it but after I redownload Windows 10 the screen doesn't show up in HD, bootup takes 30 minutes and the only account that shows up is "Other User" with a blank username and password field. I tried getting to the troubleshooting menu by restarting and holding the shift key but no luck, my fingers hurt. Anybody help ??

:)

 

Windows 10 "guest " login during startup.

During startup when my desktop PC gets to the login page it displays a "guest" login box along with an error message " Guest user is not enabled, see system administrator'. This PC has Windows 10 , version 1703 installed. This problem just arose after
the recent update ( 1703). I have 2 other laptops that run windows 10 version 1703 and they do not show this page, they show administrator login as always. When I check my user accounts on the desktop it only show the administrator account, and gives me the
option to add accounts. My preference would be for only my administrator account to appear on the login page , just like my 2 laptops.

 

" SOFTWARE UPDATE FAILED "

SO HERE'S THE LINK TO THAT PIC

http://i26.tinypic.com/2ihbdco.jpg

CAN U PLZ CHECK IT ACTUALLY I HAVE USED THE NOKIA SOFTWARE UPDATER B4 ... BUT I DONT KNW WHY I M GETTING THIS ERROR NOW

 

Hello kvfrte, and welcome to Ten Forums. *Smile

If you had set Windows to automatically sign in to a user account at startup and ever changed the computer name afterwards, then you will see a Other user at sign in that fails to sign in, and you must manually select your account and sign in instead. If this is the case, then you could do the steps below again in netplwiz to fix having Windows automatically sign in or not to the user account that you want at startup.

Sign in User Account Automatically at Windows 10 Startup

 

I changed the computer name before I reset and the "Other User" is the only account. I also never enabled automatically sign into a account.

 

In that case, you might check to see if you may have enabled Interactive logon: Do not display last user name.

Sign in Screen - Do Not Display User Name in Windows 10

 

How do I open the Local Security Policy ?

 

Local Security Policy will only be available in the Pro or Enterprise editions of Windows 10, but you can use OPTION TWO.

 

how am I supposed to download those things if I can't sign into the laptop at all

 

Well, since you reset the laptop anyway, you might see if booting from Windows 10 installation media (USB), and doing a clean install can sort all of this for you.

Windows 10 - Clean Install