Windows 10: Windows 10 licence reactivation

Hi,


I recently upgraded hardware in my PC. I checked the Microsoft website for details on reactivating windows after this update and followed the instructions with regards to linking my digital licence to my Microsoft account.


When I finished my upgrade and tried to reactivate it I got a message saying it was unable to. I contacted customer support who were pretty clueless.

The support assistant first of all told me it was because it was OEM. This wasn't the case, it was a retail copy of windows 8 that I had bought and upgraded to Windows 10. He then said he needed the product key, which I no longer have, despite the fact microsofts guide said if I had a digital licence linked to my account I wouldn't need a product key anymore.


I feel like I'm being scammed to buy another Windows licence. I checked Microsofts own instructions before carrying out the upgrade to make sure I'd be able to transfer my windows licence, now I was being told to pay for another copy.


After a long discussion going round in circles the advisor said he'd arrange a call back by the advanced technical team this morning between 8am and 9am. It's now 11am and no-one has called and I've had to cancel a gym appointment. This whole experience is shocking customer support, what should be a simple task according to the website has been a total farce.


Is it likely I'm ever going to receive the promised call or are they just trying to wear me down to force me to pay for my copy of windows again?


CD.

:)

 

windows 10 licencing and image backup??

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Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

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