Windows 10: Windows 10 license lost, purchased from Microsoft store, have receipt.

Discus and support Windows 10 license lost, purchased from Microsoft store, have receipt. in Windows 10 Updates and Activation to solve the problem; I have a receipt and proof of purchase of a windows 10 home edition from the Microsoft store on my account, my pc's windows files became corrupted... Discussion in 'Windows 10 Updates and Activation' started by WillRushton, Oct 26, 2020.

  1. Windows 10 license lost, purchased from Microsoft store, have receipt.


    I have a receipt and proof of purchase of a windows 10 home edition from the Microsoft store on my account, my pc's windows files became corrupted after many failed attempts to update and after replacing my motherboard and M.2 I am faced with an error code 0xC004F213, I do not have a activation code for windows 10 because it is a digital copy from the Microsoft store, I have cleared all devices associated with my Microsoft account and tried to contact support through phone who told me to go to the recover windows 10 license which is no help to my case.


    Is there anyway to contact support by email or have a fix for this issue, 200$ is not a small amount to lose over corrupt installs due to faulty hardware.

    :)
     
    WillRushton, Oct 26, 2020
    #1

  2. Windows 10 license lost, purchased from Microsoft store, have receipts how to recover it?

    I bought a digital copy that was instantly redeemed on my pc, I since then found my desktop going into recovery mode and being stuck there without any recognized windows installs (they corrupted) and so I lost my windows license. I have a receipt from
    purchase of the license on the Microsoft store and found phone call with Microsoft support very difficult to understand and not helpful. Where can I go to provide proof of purchase and recover my windows 10 license?
     
    WillRushton, Oct 26, 2020
    #2
  3. RL808 Win User
    Physical Microsoft Store Purchase Receipt

    I purchased a laptop from the Microsoft Store in Tysons Corner, VA (Store #10) in late 2018. I also purchased the PerformanceGuard Protection Plan. I need to file a claim now, however, when PerformanceGuard looks up the serial number of the laptop, they
    can not find it.

    They are requesting a receipt, however, the only thing emailed to me from the store is an email saying "Thank you for Choosing Us" with a link to provide feeback. I did not receive the receipt that I had requested in store to be emailed to me.

    I tried calling the Microsoft Store support number, however, I am being told that they only support Microsoft Store Online issues and not physical Microsoft Stores.

    Who can I contact to get the receipt for my purchase so I can file a claim? The physical store is closed due to COVID so I can not call them.

    Thanks.
     
    RL808, Oct 26, 2020
    #3
  4. bobkn Win User

    Windows 10 license lost, purchased from Microsoft store, have receipt.

    Where to purchase a Windows 10 license for a custom built PC?


    Maybe they didn't have it when you looked earlier, but the Microsoft Store now lists a downloadable Win 10 Pro for purchase:

    Windows 10 Pro: Upgrade or Purchase - Microsoft Store

    This is for the USA. It may be available from your country. (Or not.)
     
    bobkn, Oct 26, 2020
    #4
Thema:

Windows 10 license lost, purchased from Microsoft store, have receipt.

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