Windows 10: Windows 10 log in prompt doesn't appear

Hello everyone.


I've got this issue happening since last Sunday 03/09/2020 with my laptop.


I've installed the latest update and after restarting the computer it was requested, the log in prompt doesn't appear - after I slide the lock screen up I can only see the background image.

I've tried the windows key, as suggested above, but it does nothing.

I've also tried using ctrl+alt+del, as suggested above, but it does nothing either.

I've tried to reboot by holding the power button down but it does nothing more than going back to lock screen.


In the lock screen I'm able to see the accessibility icon, the power icon and network icon.


Please help me.


Best regards.

:)

 

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Is it need to do any previous step?? I thought It was plug and play. the printer is an UP Plus2 from Tiertime so, it is one of the recommended partners manufaturers. any message of error just doesnçt possible to send the prin.

 

Log in prompt not appearing


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Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?