Windows 10: Windows 10 Login Issue after upgrade

Discus and support Windows 10 Login Issue after upgrade in Windows 10 Installation and Upgrade to solve the problem; Hello Experts , could you help here? I was working fine with my Windows 10 and suddenly Windows Update started and Once update done, I am not able to... Discussion in 'Windows 10 Installation and Upgrade' started by SushantChaturvedi, Mar 1, 2020.

  1. Windows 10 Login Issue after upgrade


    Hello Experts , could you help here?


    I was working fine with my Windows 10 and suddenly Windows Update started and Once update done, I am not able to login.


    I tried with Fingerprints, Pin & my microsoft account password but unable to do so. I have reset password of microsoft account but still unable to login with new password Device is on network


    I went into safe mode and if I am selecting any Startup repair, uninstall previous update, again it's asking account password and that is not working.


    Can someone please help here?

    :)
     
    SushantChaturvedi, Mar 1, 2020
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Mar 1, 2020
    #2
  3. Windows 10 Login issues

    Hi Smith,

    Thank you for posting your query on Microsoft Community.

    I understand the inconvenience you are facing in Windows. We will help you.

    I suggest you to provide some information to help you better.

    • Did you make any changes prior to the issue?
    • Did you try with only safe mode or safe mode with networking?
    • What is the critical error you are getting?

    If you are using Windows 10. To go to safe mode you have to follow the below steps.

    If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking and check if the issue persists.


    • At the login screen click on the power symbol.

    • Hold SHIFT + Click Restart.

    • After restarting your system, select the Troubleshoot option.

    • Select advanced options under
      Troubleshoot screen.

    • Click on Startup Settings.

    • Click Restart and follow the onscreen steps to go to
      Safe Mode with networking and check if you are able to login.

    • If it logs in Create a new user account and link the Microsoft account and check if the issue persists.

    [*]
    Please get back with more information, we will be glad to help you further.
     
    Sachin Venkatesh, Mar 1, 2020
    #3
  4. Mussels Win User

    Windows 10 Login Issue after upgrade

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Mar 1, 2020
    #4
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Windows 10 Login Issue after upgrade

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