Windows 10: Windows 10 Login Issue

Discus and support Windows 10 Login Issue in Windows Hello & Lockscreen to solve the problem; Unable to log into my laptop with Windows 10. The issue is about incorrect password. However, with the same password, I am able to log into my... Discussion in 'Windows Hello & Lockscreen' started by HarshiRastogi, Jan 12, 2020 at 9:37 AM.

  1. Windows 10 Login Issue


    Unable to log into my laptop with Windows 10. The issue is about incorrect password. However, with the same password, I am able to log into my microsoft account. I have tried every possible step but failed. On clicking the forgot password link, I was able to create a new password with which I am able to log in to microsoft account but not Windows 10. Can Microsoft or anyone out here help?

    Thanks in Advance !

    :)
     
    HarshiRastogi, Jan 12, 2020 at 9:37 AM
    #1

  2. Windows 10 Login issues

    Hi Smith,

    Thank you for posting your query on Microsoft Community.

    I understand the inconvenience you are facing in Windows. We will help you.

    I suggest you to provide some information to help you better.

    • Did you make any changes prior to the issue?
    • Did you try with only safe mode or safe mode with networking?
    • What is the critical error you are getting?

    If you are using Windows 10. To go to safe mode you have to follow the below steps.

    If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking and check if the issue persists.


    • At the login screen click on the power symbol.

    • Hold SHIFT + Click Restart.

    • After restarting your system, select the Troubleshoot option.

    • Select advanced options under
      Troubleshoot screen.

    • Click on Startup Settings.

    • Click Restart and follow the onscreen steps to go to
      Safe Mode with networking and check if you are able to login.

    • If it logs in Create a new user account and link the Microsoft account and check if the issue persists.

    [*]
    Please get back with more information, we will be glad to help you further.
     
    Sachin Venkatesh, Jan 12, 2020 at 9:41 AM
    #2
  3. Arun B J Win User
    Can't login to new computer w/Windows 10

    Hi,

    Thank you for your reply.


    • Are you able to login to Microsoft Account on Web?

    • Have you installed any language pack?
    I suggest you to follow the steps below and check if it helps.

    Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

    Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
  4. Windows 10 Login Issue

    Resolving login issues

    If your device doesn't run in safe mode, the next step that we suggest is to run a repair using a boot media. Here are the steps:

    • Restart your device.
    • Upon start up, keep on pressing F12 to check if your device respond to BIOS.
    • Once you've accessed the BIOS setup screen, follow the step-by-step guide on Yashwanth Kotakuri's

      post
      on how to repair start up using a boot media for Windows 10.

    Let us know if you need further assistance with the repair.
     
Thema:

Windows 10 Login Issue

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