Windows 10: Windows 10 LTSC Deployment; Start Menu and Cortana not working after Sysprep

Hello!I'm creating a Windows 10 image that we'll be distributing and used for medical devices. I have the two answer files needed for the initial setup of the users, partitions, and other settings. Everything works fine like how it did when we did it for Windows 7, but after Sysprep and shutting down for duplication of the hard drives, on start up right after Sysprep the Start Menu fails to work and so does Cortana. One thing we've noticed too is that over time of use, Windows tries to contact the Windows activation server and causes the OS to slow down dramatically which disables the use

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Sysprep Windows 10 Start Menu search is blank


Hello everyone,

I was following the Tenforums.com Windows 10 Image - Customize in Audit Mode with Sysprep guide, which I found to be an amazing guide.

My goal is to have a Windows 10 Pro x64 sysprep image from the Hyper-V VM, exactly as in the guide.

Anyways I had everything going smooth - I was about to Generalize the image and realized the Start Menu stopped returning results, instead just showing a blank search.

After some frustration and reluctance I went back to the checkpoint at the very beginning (as indicated in the guide). The Start Menu still showed up blank.

Reinstalled the VM in Hyper-V using different names and different VHD files but all resulted in the same error.

Created the VM in VMware Workstation 12 and and started the Sysprep process with Windows 10 in VMware. The Start Menu is still blank.

Uninstalled Hyper-V and reinstalled Hyper-V but that didn't help.

I've done the basic troubleshooting steps too:

• Reboot system (Host and Guest systems multiple times)
• Verified service Windows Search is running (I restarted the service as well)
• Rebuilt Index
• Restarted Cortana and Windows Explorer
• Re-registered Cortana

I've tried Googling my heart out to no avail. Couldn't even find an image with a similar problem. I've attached a snippet of the issue below.

Note: This is only in Audit Mode. When I let the Windows install complete, the Start Menu works again. I'll try completing the imaging process and load the Sysprep image and see if the Start Menu functionality comes back unless someone has a better idea or similar experience?

 

Start menu and Cortana is not working in Windows 10

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

• 
  What are the steps you have followed to reset your PC?
  
• 
  Do you get any error code or error message?
  

I would suggest you to refer to the following Microsoft help article to resolve issues with start menu and cortana. Refer to the below link:

Get help with the Windows 10 Start menu:

http://windows.microsoft.com/en-us/windows-10/get-help-windows-start-menu

I hope this information helps.

Please do let us know if you need any further assistance.

Thank you

 

Start menu is not working on Windows 10

Hi,

Iunderstand the frustration if things are not working fine as expected.

Please help us with below details,

• • • • • 
          When you say "If I sign in under my user name I am in some earlier version", which version you are referring to?
          
        • 
          Did you made any recent changes to your computer prior to the issue?
          
        • 
          When you say “I cannot access the start menu and am limited to IP as a browser” Is it refers to Microsoft Edge?
          

As an initial steps, I suggest you to check for the Windows version. To do so, follow the below steps:

1) Login to your computer through user name on which it show earlier version of Windows.

2) Press Windows key + r.

3) Type winver, hit enter.

For the issue related to start menu, I suggest you to refer to the below Microsoft help article and check,

https://support.microsoft.com/en-us...ubleshoot-problems-opening-start-menu-cortana

Reply with results and necessary information to help you further.

Thank you.