Windows 10: Windows 10 Mail application tells me that my account is already added

Discus and support Windows 10 Mail application tells me that my account is already added in Browsers and Email to solve the problem; When I open the mail app it asks me to add an account, I click add and I enter all my details then I get a message telling me that the account is... Discussion in 'Browsers and Email' started by ninja99, Jul 7, 2015.

  1. NINJA99
    ninja99 Win User

    Windows 10 Mail application tells me that my account is already added


    When I open the mail app it asks me to add an account, I click add and I enter all my details then I get a message telling me that the account is already added and it takes me back to the add account screen and I can't access my mail. Maybe I am missing something and I am supposed to access my mail somewhere else but I can't figure it out, can you help please?

    Basically I have tried

    Get-appxprovisionedpackage –online | where-object {$_.packagename –like "*windowscommunicationsapps*"} | remove-appxprovisionedpackage –onlinesfc /scannow
    Run [ WSreset ]
    Dism /Online /Cleanup-Image /RestoreHealth

    I cannot remove the mail app and it is not listed anywhere.


    :)
     
    ninja99, Jul 7, 2015
    #1
  2. GEOFFSPLACE
    GeoffsPlace Win User

    cant open mail after reseting win 10 mail

    I reset windows 10 mail added 3 email accounts. windows tells me they were added ok, but every time I open mail it goes to the "accounts you've added" page with add account the only option, not into the app like it used to. I seem to be stuck on the accounts
    you've added page with no way to get to mail itself.

    any ideas

    rgds

    Geoff
     
    GeoffsPlace, Jul 7, 2015
    #2
  3. TOM IN CYPRESS
    Tom In Cypress Win User
    Windows 10 Mail tile

    When I click the Mail tile in Windows 10 it brings up a blue screen that says Accounts "First things first. Let's add your accounts."

    I've gone through the steps and added two separate account. Still each time I click the tile it takes me to this "First things first" screen instead of letting me see my mail. If I try to set up one of the two accounts again, it tells me that account is
    already set up, but it won't let me see the account because I cannot go past that "First things first" screen.

    Luckily, I can still access my mail through the older Windows Live 2011 program, but I should be able to use this new Mail app.
     
    Tom In Cypress, Jul 7, 2015
    #3
  4. NINJA99
    ninja99 Win User

    Windows 10 Mail application tells me that my account is already added

    I fixed it myself, I had a corrupt file, I deleted all the files not folders in "AppData\Local\Packages\microsoft.windowscommunicationsapps" and next time I clicked on the mail app it opened the store(beta) i dont have the old one anymore for some reason, redownloaded mail and now it works perfect.

    Expect it wont sync my mail accounts so I cant see my email now .....*Sad
     
    ninja99, Jul 7, 2015
    #4
  5. OSEPH
    oseph Win User
    I too am experiencing this on build 10162. It prompts me to add my account, and once I do so, it says your account already exists, leaving me with no option to do anything.
     
    oseph, Jul 14, 2015
    #5
  6. JACK07
    Jack07 Win User
    I have the same problem 10166, reinstalled the mail app and still didn't worked.
     
    Jack07, Jul 14, 2015
    #6
  7. OSEPH
    oseph Win User
    Just updated to the latest build 10240 and this issue still remains.

    Can someone please help me.

    Windows 10 Pro 64bit
     
    oseph, Apr 5, 2018
    #7
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Windows 10 Mail application tells me that my account is already added

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