Windows 10: Windows 10 Mail does not save a a copy of sent emails in the "Sent Items folder.

I have set up 7 email accounts, 5 of which including a Gmail account were previously managed by Webmail, using w10 Mail app. Very impressed with the app but am having problems with two of the accounts. These are accounts held with Plusnet that I have used for many years using various client mail programs most recently in Outlook in both Pop3 and imap protocols. Currently all accounts use imap protocol.

The two accounts in question do not save a sent email to the "Sent" or "Sent Items" folders as the other accounts do. There is some mismatch between folder names in Mail and those on the imap server but these sync ok. The issue is that the email copies do not get to the W10 Mail folders to sync. I have reset W10 Mail on my older Laptop to no effect and have the same problem on a brand new Laptop with recent W10 install Home 1909 and no previous W10 Mail history.


This seems to be a recurring issue. Does anyone have a fix for this or any reason to think it will be fixed soon?

Many thanks.


Regards, Steve

:)

 

SENT EMAILS NOT BEING SAVED IN SENT FOLDER

PLEASE HELP! I have Windows 10 and I use Windows Mail. I can send emails but the emails I send are not being saved in my sent folder. My internet service provider has confirmed that the problem is not with the server but with your Mail application. I spoke
with one of your customer service agents and was advised that in order to enable the Save copies of messages in the Sent Items folder, I must do the following: In Outlook 2010 or later versions: Click File, click Options and in Options, click Mail. Under the
Save messages section, enable the Save copies of messages in the Sent Items folder option. Click OK. Problem. When I follow your steps and go into Mail, there is not a Save messages section. I want to enable save sent emails and it should not be this difficult
and time consuming.

 

Sent Items are not showing in the sent folder in Windows Mail

Original Title: Sent Items - Windows Mail

Since upgrading to Windows 10, any messages composed and sent in Windows Mail do not appear in my Sent Items folder (on any device). I can't find where to make sure it saves a copy of emails that I send.

 

SENT EMAILS NOT BEING SAVED IN SENT FOLDER

I have Windows 10 and I use Windows 10 Mail. I can send emails as verified by my internet service provider, however, copies of the emails I send are not being saved in my sent items folder in my Mail program. In other words, after I successfully send
an email, it does not show up in my sent box. My internet service provider advised me to contact Microsoft to advise that I need to enable "save copies of emails in my sent items folder". I did some research and apparently, I must locate the IMAP folder in
my Mail program then simply place a check mark beside "save emails in sent box" but I can not find the IMAP folder in Mail.