Windows 10 Mail Keeps Losing Added Folder

Discus and support Windows 10 Mail Keeps Losing Added Folder in Windows 10 Support to solve the problem; I add 'sent' folder to my windows mail email account favourites, but it constantly keeps returning back to the list of folders. Near on everytime i... Discussion in 'Windows 10 Support' started by defjam, Jun 11, 2018.

  1. defjam Win User

    Windows 10 Mail Keeps Losing Added Folder


    I add 'sent' folder to my windows mail email account favourites, but it constantly keeps returning back to the list of folders. Near on everytime i open and close emails its gone back.

    Is this a bug ?

    :)
     
    defjam, Jun 11, 2018
    #1
  2. Anna Bol Win User

    Mail Folders keep emptying with Windows 10 mail

    Hello 23jaycee,



    To isolate the issue, kindly provide us these details:

    • Have you made any changes on your computer prior to the issue?
    • Have you checked for updates to your Windows 10 mail app?
    • Can you still see the personal folders that you created?
    • Are you getting any error messages when you open your saved personal folders?
    • How many accounts are set up in your Mail app?


    We suggest that you try closing and reopening the program and if that doesn't fix the problem, we recommend that you
    check for updates
    to Mail for Windows 10.



    We’ll keep an eye out for your response.
     
    Anna Bol, Jun 12, 2018
    #2
  3. scottcovey Win User
    adding a folder to windows 10 mail

    I am trying to figure this out too. No luck. If someone knows how, please provide a step by step instruction on how to create folders in MAIL (windows 10).

    Thanks

    Scott
     
    scottcovey, Jun 12, 2018
    #3
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Windows 10 Mail Keeps Losing Added Folder

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