Windows 10: Windows 10 mail old contacts appear that are not in the People App

Hi there, I've moved to Windows 10 and when using the Mail app, I type in part of an email address or shortcut name such as "dad" and it gives me an email address that is out of date - not by days or months but years! I've looked in the People app and filtered out all the contacts so it's totally blank and still the Mail app comes up with email addresses that are out of date - can anyone tell me where it's picking up these contacts from so I can edit them so they are the current email address and not one I stopped using 5 years ago? Thanks

:)

 

Cannot delete contacts from Windows 10 Mail App


Before someone suggests this as an answer, let me just say that I am aware that the Windows 10 Mail app supposedly gets its contacts from the Windows 10 People app. The People app on my computer has the precise contacts in it that it is supposed to. The problem with the Mail app is this: When I type the first letter of a contact's name, and the menu with a selection of contacts to choose from drops down, it includes contacts that I was able to delete from the People app. There does not appear to be any way to get rid of them. Any suggestions?

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Email contacts missing

1. If you open Mail app and click the + sign for New mail > type first couple of letters of a contact name > will a list of suggested names appear ?

2. Go to All apps > scroll to P > click People. Is the contact list there ?