Windows 10: Windows 10 Mail program won't open embedded links, says "Unable to open"

Discus and support Windows 10 Mail program won't open embedded links, says "Unable to open" in Windows 10 Software and Apps to solve the problem; I tried the fix suggested by Andre Da Costa (in January 2018) in the Windows Forum but it didn't resolve the issue. The thread was locked so I couldn't... Discussion in 'Windows 10 Software and Apps' started by G M R, Sep 30, 2019.

  1. G M R Win User

    Windows 10 Mail program won't open embedded links, says "Unable to open"


    I tried the fix suggested by Andre Da Costa (in January 2018) in the Windows Forum but it didn't resolve the issue. The thread was locked so I couldn't post the solution I found that did work.


    The solution is detailed here

    https://psychlinks.ca/when-windows-10-wont-open-links-from-your-email-in-your-browser/

    :)
     
    G M R, Sep 30, 2019
    #1
  2. Suman_B Win User

    Windows 10 Mail - Unable to open links

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand that you are unable to open links in emails on Windows 10 Mail app, In order to get clarity and to assist you accordingly, we would need some information.

    1. Is the issue specific to Mail app? Are you able open hyperlinks from other applications like Word?
    2. Did you try accessing different links through Firefox?
    3. May I know if you have set Firefox as the

      default program
      ?

    I suggest you to try the following method and check:

    Method 1: Update Windows 10.

    Suggest you to
    update the Windows 10
    .

    Method 2: Update Firefox.

    Check if there is an updated version of Firefox as you are able to open the links through Edge.

    Please reply with details and we'll be happy to assist you.

    Thanks,

    Suman.B

    Microsoft Community – Moderator
     
    Suman_B, Sep 30, 2019
    #2
  3. Windows 10 Mail program won't open embedded links, says "Unable to open"

    I love this program otherwise; it's fast and looks great, and much easier to find things in than gmail, for example. BUT I can't open any embedded links, so I can't post to Facebook from this program and can't visit recommended websites unless I copy the
    URL and paste into my browser (or go to gmail....). Can anyone tell me how to fix this? I think there must be a setting I can change, but I can't find it.

    Thanks

    Windows 10 Home user
     
    MaxineKaufman-Lacusta, Sep 30, 2019
    #3
  4. Windows 10 Mail program won't open embedded links, says "Unable to open"

    Windows 10 Mail program won't open embedded links, says "Unable to open"

    p.s. After I tried these steps with no result, I tried the virtual assistant. I didn't really expect "her" to be helpful, but one of the links "she" sent described a similar problem, and one of the responses worked for me, too: i.e., the person explained
    that it isn't the Mail app but Windows that opens the links, and it does so in your designated default browser. Well, I had designated Chrome as my default browser but had subsequently uninstalled Chrome. So I changed my default browser to Edge, and now
    it works like a charm. Thought you'd like to know, in case someone else asks this question. Cheers and thanks.
     
    MaxineKaufman-Lacusta, Sep 30, 2019
    #4
Thema:

Windows 10 Mail program won't open embedded links, says "Unable to open"

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