Windows 10: windows 10 mail "something went wrong" error message

I have a laptop running windows 10 pro and the locale says "united kingdom". I am trying to sync my gmail.com email with windows mail and I always get the error that "something went wrong." I have installed all updates for windows, rest as well as uninstalled mail, and still the same result. Is it something to do with the Locale version and if so can that be changed as the laptop will only be in the US.

:)

 

Mail & Calendar app on Windows 10

If there are no error messages, check on the article below, and follow the suggested troubleshooting steps to resolve the issue:

• Resolve sync issues in Mail and Calendar apps in Windows 10

Let us know if the issue persists.

 

Windows Update Error Message 0x80070543


Ya Ya Ya, there's over a hundred threads like this, ...

Anyway, started getting this error message a few days ago, and done a lot of searching on this error message, apparently it's not, uncommon.

In particular, the (currently) 4 updates that are being affected are:

• Update for Windows 10 Version 1511 (KB3173428) - Error 0x80070543
• Security Update for Windows 10 Version 1511 (KB3172729) - Error 0x80070543
• Security Update for Adobe Flash Player for Windows 10 Version 1511 (KB3174060) - Error 0x80070543
• Cumulative Update for Windows 10 Version 1511 (KB3176493) - Error 0x80070543

The actions I've taken to date are:

1. Uninstalled firewall program (comodo)
2. Uninstalled anti-virus (Avast)
3. Reset the windows update catalog on local machine.

So the above errors are with the above done.

What other steps should I be taking to resolve the issue?

Below is notations for when I actually add to this thread.

1. Attempted to use the troubleshooter, no dice.

 

0x80c80152 error with Windows 10 mail


Apologies in advance, as I am reporting this error for a family member who I tried to help today, Thanksgiving in the US. So I cannot play around with the program and "try this" or "try that" - just forward credible suggestions to her.

Computer is a Windows 10 machine, uses free AVG for security, and the question is about the "Mail" program - that's what it's called, not Outlook, or Live Mail, but "Mail" - with the blue and white envelope icon.

Her email is a Road Runner address. Spectrum is now the parent company, but the RR addresses still work, and her email on other computers and devices works; just doesn't work with Windows Mail on this computer.

Oddly, I was able to get it to send fine. Usually I find if an email program has a problem, it's on sending and not receiving.

But it won't download anything, and if I click on the "sync" icon, I get a message reading:

Among the things that bother me here:

1. This looks like a pretty routine problem. But I find nothing in this forum, or on the broader web even, to solve it. Anything on the microsoft site, where others have reported similar problems, is responded to with boilerplate pap that doesn't fix the problem.
2. I clearly did something right, since I can send from the account. So why can't I receive?
3. Worst of all, I have never seen an email program so devoid of meaningful configuration as Windows 10 Mail. No "advanced" settings. Nothing about incoming or outgoing email servers POP3 or IMAP, SSL, ports, authentication. All a user is asked about is email address and password. It's hard to troubleshoot what's wrong, when there are so few options as to what to set or tweak.

Appreciate in advance any suggestions. And, again, please make them simple enough to pass on, because I am not using Windows 10 mail; this is for a family member in another city who is.