Windows 10: Windows 10 mail won't link to my ionos account

Hi all


I've just purchased a new laptop with Windows 10 installed. I've been trying for 3 days to get the Mail app to link to my Ionos email account but I keep getting the message that the account needs attention. I've checked all the passwords even changed them with Ionos, incoming and outgoing server settings and the type of settings between IMAP and POP. Still no joy!


Does anyone have any ideas on how I can get this to work?


Thanks in advance


Frustrated Matt

:)

 

Linking external e mail accounts to the Mail tile in Window's 10

Hi Michael,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to follow the steps provided below to delete and existing account that is added in Mail Tile App.

• Open the Mail Tile App.
• Click on the Gear icon in the left bottom corner.
• Select “Accounts” from the list.
• Select the Account which needs to be deleted and click on “Delete”.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Solved - How to delete an account in Windows 10 mail

As of August 14, 2015, when following this process word-for-word it fails at step 4, "Sign In Locally" doesn't exist.

After step 3 there are the following options:

• Your account,
• Sign-in options,
• Work access,
• Family & others users,
• Sync your settings.

Suggestively, within "Your account" there is the option to "Sign in with a local account instead" whereby after entering your registered email-based User password there is the ability to enter in a new User Name, Password and Hint.

It seems as though to "Sign in with a local account instead" de-links a User's account from Microsoft's servers (while still being able to surf the internet).

Q1: But does it de-link email accounts connected to the Mail app and Outlook 2013 in Windows 10?

Personally, I am failing to de-link my personal Outlook from the
Mail and Calendar app. De-linking from
Outlook 2013 is easy, within Outlook 2013:

• go to "File", go to "Info",
• go to "Account Settings",
• go to "Account Settings Add or Remove Accounts..".

Q2: How do I de-link my personal Outlook from the
Mail and Calendar app?

 

Windows 10 Mail app.

We appreciate your response. A Windows Update usually does not affect the settings of the accounts registered on the Mail application. To resolve sync issues in the Windows 10 Mail app, we'd recommend performing the steps posted on this

link.

Note: We suggest to follow the hierarchy of steps based on how they are listed on the link.

We look forward to an update on your concern.