Windows 10: Windows 10 - Microsoft surface pro 4 will not detect bluetooth devices

Discus and support Windows 10 - Microsoft surface pro 4 will not detect bluetooth devices in Windows 10 Drivers and Hardware to solve the problem; My Microsoft surface pro 4 worked fine yesterday, then my bluetooth mouse stopped working. At this point, it was still paired, but not working. I... Discussion in 'Windows 10 Drivers and Hardware' started by JGreg7, Apr 6, 2019.

  1. JGREG7
    JGreg7 Win User

    Windows 10 - Microsoft surface pro 4 will not detect bluetooth devices


    My Microsoft surface pro 4 worked fine yesterday, then my bluetooth mouse stopped working. At this point, it was still paired, but not working.


    I tried to remove the device and re-pair it, however the surface pro will not detect the mouse. Trying to pair other items, it will not detect any other bluetooth devices. (eg headsets, speakers, etc.)


    The bluetooth pen still works, and the bluetooth radio is on. The mouse pairs with other devices, so it seems the problem is with the Surface pro.


    Any ideas how to fix this?

    :)
     
    JGreg7, Apr 6, 2019
    #1
  2. BRINK
    Brink Win User

    Updates for Surface Book and Surface Pro 4 - April 5th 2017


    Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


    See also:
     
    Brink, Apr 6, 2019
    #2
  3. BRINK
    Brink Win User
    Updates for Surface Pro 4 - April 12


    Source: Updates for Surface Pro 4 (12 April 2018) Surface
     
    Brink, Apr 6, 2019
    #3
  4. BRINK
    Brink Win User

    Windows 10 - Microsoft surface pro 4 will not detect bluetooth devices

    New Firmware Update for Surface Pro 4 and Surface Book January 2016


    Source: Microsoft Surface Pro 4 update history | Surface firmware updates



    Source: Microsoft Surface Book update history | Surface firmware updates
     
    Brink, Apr 6, 2019
    #4
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Windows 10 - Microsoft surface pro 4 will not detect bluetooth devices

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