Windows 10: Windows 10 Minecraft [Cannot reply to old post for some reason]

Link to old forum post. https://answers.microsoft.com/en-us/windows/forum/all/switching-personal-accounts/ce3b55de-217c-4576-9854-613e8563eb04


I cannot reply to it so I am making a new post, I already have them on the family, yet I still cannot sign in to the account.

:)

 

Windows 10 - Minecraft Download Issue

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with downloading Minecraft application.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• Are you trying to install Minecraft application from Windows Store?
• Do you get any error message?

This issue could have occurred due to these reasons:

1. Corrupt Windows Store cache.

2. Conflict between third party applications.

If you are facing this issue while downloading Minecraft from Windows Store, I suggest you to try these steps:

Method 1:

I suggest you to reset Windows Store Cache and check if it helps.

• Press Windows + R keys to open run box.
• Type WSReset.exe and hit
  Enter.

Method 2:

If the issue persists, I would suggest you to disable Antivirus software/ Firewall and check if it helps.

Warning:

1) Please make sure to re-enable Antivirus software after performing troubleshooting steps.

2) Antivirus software/ Firewall can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable or uninstall your antivirus software. If you have to temporarily disable or uninstall
it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled or uninstalled, your computer is vulnerable to attacks.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Minecraft Error in Windows 10

Hi Nicolamc,

Thank you for the reply.

I suggest you to install Minecraft in compatibility mode and check if it helps.

To install Minecraft in compatibility mode follow these steps:

a. Right-click on the setup file of the program and select “Properties”.

c. Select “Compatibility” Tab.

d. Place a check mark next to “Run this program in Compatibility mode” and
select latest Windows version from the drop down list.

e. Let the program install and then check the functionality.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Minecraft Windows 10

Hi,

There are a lot of possible reasons why Minecraft keeps crashing when you open it. To help you resolve this concern, we need to gather more details. Kindly answer the questions below:

• What are the troubleshooting steps you have done so far?
• Are you experiencing this issue with your other games?
• Have you tried uninstalling and reinstalling the affected game?

In the meantime, we suggest that you run the troubleshooter for Windows apps. This can help remove problems with an app from Windows Store. To proceed, you may refer to the link below:

Run the troubleshooter for Windows apps