Windows 10: Windows 10 moving/deleting files extremely slow & mouse lagging

Hello!

I've started experiencing mouse lag and extremely slow copying/moving/deleting files, and even when uploading to the cloud. It's intermitent. Sometimes the lagging comes on independently to copying files. I've also recently been experiencing blue screen crash (although this precedes the lagging) I believe there was a 'bad pool header' error message.

I have done the automatic updating of drivers in the device manager, everything seemed fine. I've previously experienced blue screen crash due to malware, so I did lots of malware scans using various apps. I ran a scan to on my drives to spot any issues.. But it persists. Is there particular drivers that could be responsible for this?

If anyone could be so kind as to shed some light and point me in the right direction that would be most appreciated!

thanks

:)

 

Windows 10 moving/deleting files extremely slow & mouse lagging

Hello,

Thanks very much for your response. I have listed my windows version. It's Windows 10 version 1909.

I'm not 100% clear what you mean when you say:

'Do you see the same in Safe Mode?
If you perform a clean boot? (Google or see tutorial if unsure how).'

Do you mean if I experience the same lag when I copy a file in safe mode? If this is what you mean I'll give it a go.

I think I begun experiencing the lag issue 5 days ago, maybe more, there doesn't see to be an update that coincides with this:





This is what the task manager looks like when idle:





This is what it looks like when transfering a large file (an image sequence with 680 jpgs in this case).





It took a very long time for Windows to 'discover' the items before they strated copying. Much longer than normal.

I have Malware bytes, Rogue Killer & AVG installed at present.

Many thanks for your help!

 

Windows 10 moving/deleting files extremely slow & mouse lagging

Hi, BSOD's are handled in a specialised section where you use a tool to create a set of reports.

Sadly you missed this important info:




Do you see the same in Safe Mode?
If you perform a clean boot? (Google or see tutorial if unsure how).

Did you receive an update or upgrade before this happened? (Check your Update History around when this was).

Post a screenshot of your task manager thus:



a. When your PC is nominally idle
b. When slow copying is occurring

Post a screenshot similar to this whilst copying a large file:




How many different items of security software dow you have installed at present?

 

Windows 10 moving/deleting files extremely slow & mouse lagging

Hello!

I've started experiencing mouse lag and extremely slow copying/moving/deleting files, and even when uploading to the cloud. It's intermitent. Sometimes the lagging comes on independently to copying files. I've also recently been experiencing blue screen crash (although this precedes the lagging) I believe there was a 'bad pool header' error message.

I have done the automatic updating of drivers in the device manager, everything seemed fine. I've previously experienced blue screen crash due to malware, so I did lots of malware scans using various apps. I ran a scan to on my drives to spot any issues.. But it persists. Is there particular drivers that could be responsible for this?

If anyone could be so kind as to shed some light and point me in the right direction that would be most appreciated!

thanks