Windows 10: Windows 10 - my dvd/cd drive is not recognised, at all

That command didn't work for my preinstalled Windows 10 but I found a link to download a free media player on the microsoft help forum and I'll share the link here in case the comand prompt doesn't work for someone else!

http://get.videolan.org/vlc/2.2.2/wi....2.2-win32.exe

 

I had trouble with an external DVD drive...

I was unable to get my desktop or my laptop to recognize an external samsung dvd player. It showed up in the device manager in the section for usb devices but had the yellow triangle/exclamation point. A pop up window also said the device was unrecognizable. I couldn't successfully find or update the driver for it.


I tried running the troubleshooting wizard to no avail, tried adding the line to regedit that I have seen suggested a couple places and also tried rebooting several times.


I wanted to try again a week or so later but the cable was misplaced. My son had it and said he borrowed it for an external hard drive but couldn't get the hard drive recognized on his win10 pc.


I found another y-split cable in the house (for an Amazon basic external dvd player) and wa-lah, the external samsung dvd drive and the Amazon basic were both recognizable. (So I presume my son's hard drive will also now work with this cable.)


The non-functioning cable had worked with other operating systems but not with Windows 10. So I ordered a couple new Y cables from Amazon (third party brand).

*Thumbs

 

Many thanks gallantfive - after upgrading from Win 7 to Win 10 I found that my DVD/CD drive was not recognised. Eventually I found your fix. Implemented it and now DVD/CD recognised and working fine. Thank you so much.

 

Well, worked the opposite for me.
I just installed my brand new LG BE14NU40 external BR-R/W and it was recognized. I went to update the drivers from LG. Shut everything down, hit install and got the ATAPI DEVICE NOT FOUND. found this CMD solution, ran it, with admin priv, now my unit is not even seen, and the driver update also did not work.

Now, not showing up in device manager at all. No CD/DVD/BR-D showing at all. Under IDE ATA/ATAPI only shows Intel(r) 8 Series Chipset Family SATA ACHI contrtoller.

Not under disc driver as well. Not a happy camper right now.
This is the cmd I ran:
HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

ADDITION:
So, I restored back to where an auto restore point had been created when I added the included cyberlink software. restart, no luck, not showing up anywhere. Also, I used the tutorial earlier today manually created restore points, those points are not showing up. Prompts said restore points had been created, BUT, I didn't physically check that the restore points were showing up.

Not a good day, and now a L8 night.

 

I had this very same issue with my ACER Aspire 5920 under Windows 10 and I managed to fix this one myself with the same approach:

1. Run Command Prompt as an Administrator.

2. Copy/type the following and enter

reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

3. Reboot the system

My DVD drive was then automatically recognised. Yippee.[/QUOTE]

 

[/QUOTE]

I am going to keep this for hopefully not to use. were you able to determine what happened to cause your unit to "disappear" or not read?
I fixed mine but it was such a complicated fix, I will try to break this down so thoese that did not learn this is CS 876 at MIT as I did. I was so frustrated I,,,,,, follow along:
1. Unplugged the power cord.
2. counted all the way to sixty.
Reconnected the power cord
BAM, I 'll be a dog loving cat if I'm lyin', but it worked and has not been an issue since. I spent an entire week trying every dang thing in the entire www almost, barely slept, gathered more grays.
Go Figure.
As a very bright young Doctor once said "No matter where you go, there you are."

PS...No, never at MIT, doubt they would let me be this Matt Damon even. Still, am I genius, or just a huge idiot. Methinks the later.
I'll keep your fix, feel free to use mine as well, although, thinking of getting a patent on it. Till then, feel free.
GRRRRRrrrrrr

 

Unfortunately, it not only didn't work, it sent my laptop into a looping boot sequence *Sad *Sad *Sad

I kept unplugging during the boot, and tapping the power button until after 15 minutes it finally actually loaded to windows like nothing happened. First thing I did was go into the registry and delete the entry made by that command.

I have yet to reboot... hopefully it will reboot just fine. My Acer laptop is completely unreliable and useless thanks to Windows10. Windows10, with one of their "updates"... broke the DVD drive and it will not come back and recognize any discs in it. No problems or issues indicated in device manager.

Windows10 also does NOT like my FACTORY/OEM battery I just purchased from Acer. WTH!!!! I had a cheap Chinese knockoff battery which worked fine with Win7, and I kept getting that boot loop with it so I ran on outlet power until I ordered the OEM battery. Win10 did fine with it for about a month... then same thing.

At this point, I'm going to shut off all updates for windows10. No more updates... what will they break next, my keyboard??? I'm also going to try and see if I can wipe the drive and reinstall my win7 factory laptop from a backup on my server (if it's still there lol).

I really hate Windows10.

 

The fix on p.1 didn't work for me (with my desktop PC that had failed to recognise my CD-ROM drive since I pulled it out to replace the rubber band that opens the door), viz: <<1. Run Command Prompt as an Administrator.

2. Copy/type the following and enter

reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

3. Reboot the system

My DVD drive was then automatically recognised.>>

Microsoft have a fix that is essentially the same thing, but they go about it a slightly different way, from support.microsoft.com:
<<Resolution 4: Create a registry subkey


Note To use this method, you must be logged on to Windows as an administrator. If you need help verifying that you are an administrator, go to http://support.microsoft.com/gp/admin

Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

To create the registry subkey, follow these steps:

• Press the Windows logo key + R to open the Run box.
• Type regedit in the Run box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow
• In the navigation pane, locate the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi
• Right-click atapi, point to New, then click Key.
• Type Controller0, and then press Enter.
• Right-click Controller0, point to New, and then click DWORD(32-bit) Value .
• Type EnumDevice1, and then press Enter.
• Right-click EnumDevice1, click Modify....
• Type 1 in the Value data box, and then click OK.
• Exit Registry Editor.
• Restart the computer.>>

The only thing they missed is that you must then right click on the Start menu in the bottom left-hand corner (Windows icon in Windows 10), go to Device Manager where "DVD/CD-ROM drives" will now have appeared (huge sigh of relief from yours truly when this happened, had tried a bunch of other fixes over 2 hours or so....), right-click and click "Scan for hardware changes", your CD-ROM drive will appear (if it hasn't done so already).

Windows 10............................................not so bad when the fixes work easily *Party

 

Thanks for the fix, it worked. Before applying the fix I booted with a LINUX bootable CD to verify that the DVD player was alive and well. Be it known that before applying your fix I backed up the ATAPI key just in case.

 

Thank you so much for this fix. At first I was a bit apprehensive about messing with my registry (this is a brand new laptop) but then I decided to risk it since I really needed my external drive to work. And it WORKS PERFECTLY with my HP external DVD drive and Win10 x64. *Smile*Smile

 

this did not work for me.
I also tried uninstalling all IDE ATA/ATAPI controllers.