Windows 10: Windows 10 network printer connect problem

My DNP DS40 network printer has stopped connecting after the last two Windows 10 updates. Error says it cannot connect to the printer because it cannot find its driver. Printer can be seen on the ethernet network but it can not find its driver so it can not connect. Suggestions?

:)

 

Win 10 Network Printer Connection Problem

I have tried, when using the wifi from a Win 7 computer to connect to the printer connected to it. Others can connect.

I did do the three steps outlined:

• Open File Explorer. Pick the "Network" icon from the left pane (navigation pane) of the file explorer UI.
• If sharing is turned off you will see a pale yellow line towards the top of the window that states "Network Discovery is turned off. Network computers and devices are not visible. Click to change...".
• Click this bar and select "Turn on network discovery and file sharing"

None of the suggestion worked.

I did notice that the PC I'm connecting to is 'Private' while I am listed as 'Public'.

• Can this be causing the problem?
• Are there other suggestions?

I need to be connected to use the other printer so work flow can not be disrupted and someone else needs to print the file for me.

I will be with this group again on Monday.

Thank you.

 

Windows 10 + printer connection

Hi murlichatlani,

Have you tried the suggestions on my initial post, in response to the original poster? If you haven't performed any troubleshooting yet, here are a couple of things you can try:

• Power off, and then power on your printer to restart it. Wait for a while for it to be fully ready.
• Check your printer connection. Check your printer and make sure that it’s connected to your PC network.

If the steps didn't help, you may go through this list of suggestions to fix printer connection in Windows 10.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

 

Windows 10 + printer connection

Hi Debbie,

The printer offline status is your printer’s way of telling you that something is wrong with the communication between your computer and your printer, so one of the first things to check is your printer’s connection with your PC. Here are a couple of things
you can try:

• Power off, and then power on your printer to restart it. Wait for a while for it to be fully ready.
• Check your printer connection. Check your printer and make sure that it’s connected to your PC network.

Aside from the above steps, I also suggest that you go through this list of suggestions to fix printer connection
in Windows 10.

Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.