Windows 10: Windows 10 never installs ...

IDK - could even be a registry setting - I really don't know. But the fact that it was interrupted is the problem. I think Windows makes 7 "passes" when installing, each pass installing a certain portion of the OS. Somewhere it knows it hasn't completed all the passes, hasn't failed either, and is trying to resume. It has to trip that failure switch, or go on.

 

I had a system that would not take the latest build - hung at 92/93% every time. I even let it go overnight; no joy. Finally ended up troubleshooting that I had failing USB port(s) and that is what stopped it.

 

I tried to do a clean install of windows 10 from a USB stick to upgrade my current windows 7 computer. The loader would not proceed past the product key. I used the same product key from windows 7 and it would not accept it.

At this point, I am unable to do an upgrade install (via windows update) or clean install via windows 10 downloaded to a usb stick.

My computer remains "stuck" at the "restart to begin windows 10 install" pop up window. Of course restarts don't do anything but bring up the restart to install pop up.

I'll leave it the way it is (since windows 7 works), but there will be no updates to windows 7.

I do wish there was a way to reset windows update so it has no knowledge of the windows 10 install attempt.

 

See if this makes any difference:
Upgrade to Windows 10 Update - Enable or Disable in Windows 7 or 8.1 - Windows 10 Forums

.

 

Why don't you try the link I posted? It's a way to upgrade to Windows 10 with a clean install. Just read it through and make sure you understand everything before you try. If you have any questions, just ask. I never tried it myself but I have read many people that did, and it works.

Before you try the upgrade make a complete backup of your hard drive with Macrium Reflect Free. That way if something goes wrong you can restore your hard drive with the image. Don't forget to make the recovery USB or DVD. You will need it for the recovery.

 

I tried the link that was poted (TrustMe) and it ran, and now I have a different problem:
"Windows can't update important files and services while the system is using them...restart the computer". Restarting the computer doesn't resolve the problem ...

I tried mr. Fixit - but it doesn't resolve the problem either.

 

Please check in your root ( C:\ ) drive, showing hidden files, look for a folder named $WINDOWS.~BT.
Find the sub-folder Sources. In the Sources folder, look for the file install.esd. Let me know if you have that file. If not, see if you have it in the $Windows.~WS folder or subfolder. If not Please copy the $Windows.~WS\Sources\Panther\setuperr.log file to your desktop, then paste it here.

 

2016-05-07 10:14:57, Error MOUPG CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057
2016-05-07 10:24:07, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2016-05-07 10:24:07, Error SP pDUSearch: DUSearch failed. hr = 0x800705b4
2016-05-07 10:24:07, Error SP pDUSearchAndDownload: DU search failed. hr = 0x800705b4
2016-05-07 10:24:07, Error MOUPG DUSetup: Failed to execute DUSetup seach and download [0x800705b4]
2016-05-07 10:24:07, Error DU Unreleased DUUpdateCollection interface during DUSession release
2016-05-07 10:24:42, Error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2016-05-07 10:34:36, Error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2016-05-07 10:35:05, Error MOUPG CSetupResponseTemplate<class IDlpResponse>::OnCancel(238): Result = 0x800704C7
2016-05-07 10:35:05, Error MOUPG CSetupResponseTemplate<class IDlpResponse>::ExecuteRoutine(143): Result = 0x800704C7
2016-05-07 10:35:05, Error MOUPG CDlpResponseImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IDlpResponse> > > >::Execute(1743): Result = 0x800704C7
2016-05-07 10:35:05, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IProductKeyAction> > > >::ExecuteResponse(1178): Result = 0x800704C7
2016-05-07 10:35:05, Error MOUPG CDlpActionProductKeyValidate::GetProductKeyFromResponse(1887): Result = 0x800704C7
2016-05-07 10:35:05, Error MOUPG CDlpActionProductKeyValidate::SearchForValidProductKey(1074): Result = 0x800704C7
2016-05-07 10:35:05, Error MOUPG CDlpActionProductKeyValidate::ExecuteRoutinePkeyValidate(437): Result = 0x800704C7
2016-05-07 10:35:05, Error MOUPG CDlpActionProductKeyValidate::ExecuteRoutine(352): Result = 0x800704C7
2016-05-07 10:35:05, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IProductKeyAction> > > >::Execute(441): Result = 0x800704C7
2016-05-07 10:35:05, Error MOUPG CDlpTask::ExecuteAction(3243): Result = 0x800704C7
2016-05-07 10:35:05, Error MOUPG CDlpTask::ExecuteActions(3397): Result = 0x800704C7
2016-05-07 10:35:05, Error MOUPG CDlpTask::Execute(1631): Result = 0x800704C7
2016-05-07 10:35:05, Error MOUPG CSetupManager::ExecuteTask(2024): Result = 0x800704C7
2016-05-07 10:35:05, Error MOUPG CSetupManager::ExecuteTask(1987): Result = 0x800704C7
2016-05-07 10:35:05, Error MOUPG CSetupManager::ExecuteInstallMode(716): Result = 0x800704C7
2016-05-07 10:35:05, Error MOUPG CSetupManager::ExecuteDownlevelMode(389): Result = 0x800704C7
2016-05-07 10:35:06, Error SP CSetupPlatform::ResurrectNewSystem: Cannot resurrect new system.: Win32Exception: \\?\C:\$Windows.~BT\Sources\NewSystem.dat: The system cannot find the file specified. [0x00000002] __cdecl UnBCL::FileStream::FileStream(const class UnBCL::String *,enum UnBCL::FileMode,enum UnBCL::FileAccess,enum UnBCL::FileShare,unsigned long)[gle=0x00000002]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:06, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2016-05-07 10:35:10, Error MOUPG CDlpTask::Cancel(979): Result = 0xC1800104
2016-05-07 10:35:10, Error MOUPG CDlpTask::Cancel(983): Result = 0xC180010A
2016-05-07 10:35:10, Error MOUPG CDlpTask::Cancel(979): Result = 0xC1800104
2016-05-07 10:35:10, Error MOUPG CSetupManager::Execute(232): Result = 0x800704C7
2016-05-07 10:35:10, Error MOUPG CSetupHost::Execute(371): Result = 0x800704C7

 

There is no install.esd file in the locations you suggested.
the log file seems to indicate somethings wrong .... not sure what it means. Thanks for helping.

Also ... the windows-ws directory is untouched since January. Only the BT directory shows recent action.

 

Okay. Did you grab your W7 key, and you have it written down now?

 

Also, please fill in your system specs as detailed as possible, so we can have them handy when looking at any reply in the thread.

 

Yes, but windows 10 install doesn't like it when I tried to do a clean win10 install. I typed in the W7 key. I hesitate to install windows 10 without proper key as it would be a waste of time. Then I have to re-install windows 7 from the image file I made.

 

ACER Revo 3700
4GB memory.

 

Based on what I am seeing here, Acer will not support drivers for an upgrade to W10 on this unit.
Windows 10 Upgrade

The only thing I can recommend you try at this point, is to wipe the HDD clean, do an offline install from scratch, and then after (if) W10 is installed, input the key to activate. You have your image to restore if it doesn't work, so it's worth a try. But it's not looking too good. Sorry.

 

I'm puzzled, however, on why I can't seem to go back to windows 7 as it was prior to the attempted upgrade. My system is now frozen for which no additional window 7 updates will be allowed. That creates a security risk over time.