Windows 10: Windows 10 - No USB devices recognized

Discus and support Windows 10 - No USB devices recognized in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi all Yesterday when booting up my pc at start of day, everything on the screen looked as normal but then I noticed the mouse & keyboard weren't... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by etisan, Apr 21, 2020.

  1. etisan Win User

    Windows 10 - No USB devices recognized


    Hi all


    Yesterday when booting up my pc at start of day, everything on the screen looked as normal but then I noticed the mouse & keyboard weren't working. During the boot up sequence the mouse showed the red light underneath but this soon went out. The keyboard light was on but appeared "frozen" as hitting "caps lock" or "numbers lock" didn't turn the light of/on.


    I saw a brief message saying " the last USB you connected has malfunctioned & windows does not recognize it" but I hadn't recently connected anything new. I'd just shut down as normal the previous night with everything connected & working & restarted next day.


    I've tried re-booting, I've moved the mouse & keyboard into every 6 other spare USB ports & re-booted but its the same issue. I've tried different mice wired & wireless. Screen starts & displays everything ok, mouse & keyboard initially look as if they about to work lights on - I assume this shows they are getting power? but then they close down so I cant do anything.


    When turned on the computer displays eveything ok, time continues to tick etc so it doesn't appear the pc itself is frozen, just the keyboard & mouse due to USB issue.

    I'm not overly tech savvy so at a real loss.. can I reboot it into a mode to restore it to a previous time..Would that even be likely to work?

    But how can I even do anything to troubleshoot / fix if I cant use a mouse or keyboard !?


    Any advice or help very appreciated.

    :)
     
    etisan, Apr 21, 2020
    #1

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    Hi have Windows 10 Pro insider preview 10532 64bit Pro Intel i7 desktop PC.

    I have multiple USB devices connected, USB 3 & 2. The USB HDD is working however my Samsung phone and kindle are no longer being recognized. The steps followed so far:

    • Uninstalled all USB devices in device manager including controllers
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    Please note: both devices are recognized by my Windows 10 Lenovo laptop.

    I really don't want to fresh install, please suggest any diagnostics I can try.

    Thanks
     
    TonyHallett, Apr 21, 2020
    #2
  3. USB device not recognized spam

    Hi Kyle,

    You may receive this error if one of your USB connected devices is not properly recognized by the system. Let's try the troubleshooting steps provided by
    Krishna Prasobh V on this
    thread
    .

    In addition, we suggest that you turn off the notifications from the USB by following these steps:

    • Open Settings by typing "settings" in Cortana's search box.
    • Click on Devices.
    • Locate USB and toggle the switch to Off.
    Keep us updated with the status of your concern and we'll be glad to assist you further.
     
    Katrina Men, Apr 21, 2020
    #3
  4. Windows 10 - No USB devices recognized

    USB sound/midi device not recognized

    I have a Technics PR804 keyboard attached to my Windows 10 laptop through USB. I've installed the drivers that came with my keyboard by entering compatibility mode to Windows ME, but the device manager won't recognize the hardware when it's turned on and
    plugged into my laptop. I've seen instructions online indicating that device manager should identify the keyboard as a sound device, and that I should be able to choose folder location for correct driver, but can't complete this step as device manager does
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    Music ManRX, Apr 21, 2020
    #4
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Windows 10 - No USB devices recognized

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