Windows 10: Windows 10 -- non-primary monitors disconnect when in sleep mode

When my laptop goes into sleep mode, it disconnects the monitors that I have connected. This takes everything and collapses it onto the primary laptop monitor.


Is there any clear way to address this issue? Other posts that ask similar questions do not seem to lead to any resolutions.

:)

 

Primary monitor blacks out after disconnecting from external

Hi Oscar,



Thank you for writing to Microsoft Community forums.

• Are you aware of any changes that happened on the computer prior to this issue?
  

This issue could be due to the display setting corruption that only affected the primary display when disconnected from the secondary.



I suggest you to try the steps listed below and check if it works for you:

• Press ‘Win + R’ keys on the keyboard together to open the Run dialog box and type the following into the Run box:
  appwiz.cpl
  
• Uninstall Intel HD Graphics Drivers and exit
  Programs and Features.
  
• Right click the Windows icon on the taskbar and choose
  Device Manager.
  
• Expand Display Adapters and right click on
  Intel HD Graphics Display Driver.
  
• Click on Uninstall and check the box
  Delete the driver software for this device.
  
• With the external monitor connected, reboot the machine.
  
• Once the machine boots into the desktop, disconnect the external monitor and check if the issue persists.
  

Hope it helps.

Regards,

 

Windows 10 KB3213986 Update Cripples Multi-monitor Gaming

This should be enough to get the conspiracy theorists suggesting that Microsoft is intentionally crippling multi-monitor support in fullscreen mode since games sold on the Microsoft Store all work in the pseudo-fullscreen mode...

Or it could just be an idiotic bug that will be fixed in time.

 

VPN not disconnected in Sleep Mode

I have weird issue of a user whose VPN does not disconnected when the PC goes into sleep mode.
Things I have done:

• I have checked the power settings to make sure the power button is set to sleep when pressed.
  
• I have changed the USB adapter to which all the monitors, network cable and surface are connected.
  
• I have checked the network adapter settings in Device Manager.
  

Nothing seems to work. The user shows connected in Task Manager even after sleep mode is activated.

What am I missing? The user is using a Surface Windows 10 which is connected to 3 other monitors.