Windows 10: Windows 10 not compatible with Photoshop Elements 13

Discus and support Windows 10 not compatible with Photoshop Elements 13 in Windows 10 Support to solve the problem; Hi all, I'm new here. Just bought and installed a new computer, an HP Envy. I also have a Wacom 21ux grip pen tablet for doing photo work. I decided... Discussion in 'Windows 10 Support' started by DragonPanzer, Jul 7, 2018.

  1. Windows 10 not compatible with Photoshop Elements 13


    Hi all, I'm new here.

    Just bought and installed a new computer, an HP Envy. I also have a Wacom 21ux grip pen tablet for doing photo work. I decided to install Photoshop Elements 13, and everything seemed okay until I tried to use my pen with it - PS 13 won't recognize my pen when I try to draw. If I press down on the screen, a dot will appear and them maybe I can draw a line or two, but then the pen stops working. I updated my Wacom program, then surfed around online for a solution and read that maybe disabling Windows Ink would help, but it didn't, not for me - if anything, it made it worse. My pen WILL work just fine with my art program XARA, and, when I reinstalled my old PS 4 program that I'd used before, that worked just fine too. So it appears that Windows 10 will not work with PS 13 for some reason, which sucks! Does anyone know a fix for this?

    :)
     
    DragonPanzer, Jul 7, 2018
    #1
  2. Arul_D Win User

    windows 10 & photoshop 13/premiere elements 13

    Hello,

    Welcome to the Microsoft Community.

    Adobe Photoshop Elements Version 13 and Adobe Premiere Elements Version 13 is compatible with Windows 10. I would suggest you to refer to the below links and check if it helps.

    Adobe Photoshop Elements

    https://www.microsoft.com/en-us/win...elements+13&Type=Software&tempOsid=Windows 10

    Adobe Premiere Elements

    https://www.microsoft.com/en-us/win...elements+13&Type=Software&tempOsid=Windows 10

    I hope the above information helps. Please get back to us with the details and updated info. We will be happy to assist you further.

    Thank you
     
    Arul_D, Jul 7, 2018
    #2
  3. windows 10 & photoshop 13/premiere elements 13

    if i upgrade from windows 8.1 to windows 10, will my photoshop elements 13/premiere elements 13 still work?
     
    KellieRoberts, Jul 7, 2018
    #3
  4. GailKoepf Win User

    Windows 10 not compatible with Photoshop Elements 13

    Re: Photoshop Elements 13

    What Pawan suggested did not work - I could not find the properties as he suggested.

    After going through a lot of Adobe community forums, I decided to upgrade to the newest version and when straightening out a problem with it was told whether or not Photoshop Elements 13 would work with Windows 10 was "iffy" - well it had been working and
    the copy on another machine still works, so it was something that was done to my machine. Since I deleted Photoshop Elements 13 during the process of correcting my problem, I do not know if the problem was caused by the same thing as caused my new version
    to not run - the 2012 and 2013 C++ "updates" needed to be repaired on my machine, whether that was the result of the last Windows 10 update or not I do not know and do not care as my installed software now works.
     
    GailKoepf, Jul 7, 2018
    #4
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Windows 10 not compatible with Photoshop Elements 13

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