Windows 10: Windows 10 not compatible with Photoshop Elements 13

Discus and support Windows 10 not compatible with Photoshop Elements 13 in Windows 10 Support to solve the problem; Hi all, I'm new here. Just bought and installed a new computer, an HP Envy. I also have a Wacom 21ux grip pen tablet for doing photo work. I decided... Discussion in 'Windows 10 Support' started by DragonPanzer, Jul 7, 2018.

  1. DragonPanzer Win User

    Windows 10 not compatible with Photoshop Elements 13


    Hi all, I'm new here.

    Just bought and installed a new computer, an HP Envy. I also have a Wacom 21ux grip pen tablet for doing photo work. I decided to install Photoshop Elements 13, and everything seemed okay until I tried to use my pen with it - PS 13 won't recognize my pen when I try to draw. If I press down on the screen, a dot will appear and them maybe I can draw a line or two, but then the pen stops working. I updated my Wacom program, then surfed around online for a solution and read that maybe disabling Windows Ink would help, but it didn't, not for me - if anything, it made it worse. My pen WILL work just fine with my art program XARA, and, when I reinstalled my old PS 4 program that I'd used before, that worked just fine too. So it appears that Windows 10 will not work with PS 13 for some reason, which sucks! Does anyone know a fix for this?

    :)
     
    DragonPanzer, Jul 7, 2018
    #1
  2. Arul_D Win User

    windows 10 & photoshop 13/premiere elements 13

    Hello,

    Welcome to the Microsoft Community.

    Adobe Photoshop Elements Version 13 and Adobe Premiere Elements Version 13 is compatible with Windows 10. I would suggest you to refer to the below links and check if it helps.

    Adobe Photoshop Elements

    https://www.microsoft.com/en-us/win...elements+13&Type=Software&tempOsid=Windows 10

    Adobe Premiere Elements

    https://www.microsoft.com/en-us/win...elements+13&Type=Software&tempOsid=Windows 10

    I hope the above information helps. Please get back to us with the details and updated info. We will be happy to assist you further.

    Thank you
     
    Arul_D, Jul 7, 2018
    #2
  3. KellieRoberts Win User
    windows 10 & photoshop 13/premiere elements 13

    if i upgrade from windows 8.1 to windows 10, will my photoshop elements 13/premiere elements 13 still work?
     
    KellieRoberts, Jul 7, 2018
    #3
  4. GailKoepf Win User

    Windows 10 not compatible with Photoshop Elements 13

    Re: Photoshop Elements 13

    What Pawan suggested did not work - I could not find the properties as he suggested.

    After going through a lot of Adobe community forums, I decided to upgrade to the newest version and when straightening out a problem with it was told whether or not Photoshop Elements 13 would work with Windows 10 was "iffy" - well it had been working and
    the copy on another machine still works, so it was something that was done to my machine. Since I deleted Photoshop Elements 13 during the process of correcting my problem, I do not know if the problem was caused by the same thing as caused my new version
    to not run - the 2012 and 2013 C++ "updates" needed to be repaired on my machine, whether that was the result of the last Windows 10 update or not I do not know and do not care as my installed software now works.
     
    GailKoepf, Jul 7, 2018
    #4
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Windows 10 not compatible with Photoshop Elements 13

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