Windows 10: Windows 10 not login with Office 365 account

Discus and support Windows 10 not login with Office 365 account in Windows 10 Customization to solve the problem; Hello I have a problem with my Windows 10, after a domain change my Windows and Office applications doesn't login with my Office 365 account. In... Discussion in 'Windows 10 Customization' started by Ricardo Soares, Feb 11, 2019.

  1. Windows 10 not login with Office 365 account


    Hello


    I have a problem with my Windows 10, after a domain change my Windows and Office applications doesn't login with my Office 365 account.


    In Office applications a resolve this problem by deactivating modern login in regedit and after this Office applications now can login but Windows 10 not like, One Note for Windows 10 or Windows Store.


    I see this log in windows events and a event ID 1098.


    Request: authority: https://login.microsoftonline.com/common, client: d3590ed6-XXXX-XXXX-aeff-aad22XXXX01c, redirect URI: ms-appx-web://Microsoft.AAD.BrokerPlugin/S-1-15-2-3445**** DOMAIN\my.user Error: 0xCAA5001C Token broker operation failed.
    Operation name: RequestToken, Error: -2147023584 (0x80070520), Description: A specified logon session does not exist. It may already have been terminated.

    A specified logon session does not exist. It may already have been terminated.

    Logged at webaccountprocessor.cpp, line: 532, method: AAD::Core::WebAccountProcessor::ReportOperationError.
    2019-01-09 20:20:25 mypc.DOMAIN INFO 325 DOMAIN\my.user Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy is registered in good state, skip re-registering it
    2019-01-09 20:20:25 mypc.DOMAIN INFO 325 DOMAIN\my.user Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy is registered in good state, skip re-registering it
    2019-01-09 20:20:25 mypc.DOMAIN ERROR 1098 DOMAIN\my.user Error: 0x80070520 A specified logon session does not exist. It may already have been terminated.


    Thank you.

    :)
     
    Ricardo Soares, Feb 11, 2019
    #1

  2. Cortana & Office 365 Integration

    We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:



    • Turned on Cortona in the Office 365 Admin portal
    • We are using Windows 10 1703 – connected Office 365 service to Cortana
    Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

    We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

    We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

    any ideas? I can give you all steps 365 support had us run through if that will be helpful

    Thank you

    Doug
     
    Douglas Clelland, Feb 11, 2019
    #2
  3. Wp8 office 365 and Account Logins

    Your company Office 365 account is just that, an Office 365 service account. It is not a Microsoft account.

    Since the Office 365 account is not a Microsoft account ( anything that ends with live.com, outlook.com and msn.com and other microsoft .com accounts is considered a Microsoft account) it will not work on your windowsphone.

    I hope that clears everything up for you Windows 10 not login with Office 365 account :)
     
    Jay_answers, Feb 11, 2019
    #3
  4. Andy_CHG Win User

    Windows 10 not login with Office 365 account

    Wp8 office 365 and Account Logins

    Hi All



    I have read a few similar posts but don't really understand what is happening yet, Is there anyone who actually understands whats going on and night be able to help? So line by line...



    I have an company office 365 pro account for Email and Skydrive PRO.



    To log into the account, I go to the Office 365 login page at
    https://login.microsoftonline.com
    and login using my email and password e.g

    L: *** Email address is removed for privacy ***


    This works, and as I am logging onto a Microsoft service, I now assume that L:
    *** Email address is removed for privacy *** is recognised as my microsoft account.



    I have a brand new lumia phone and I want to say get to the apps store. To do this, the first time I use it I have to either create a new Microsoft Account or use an existing one.



    I want to use the skydrive pro that comes with my office 365 user account so I try to login using the same credentials I use for Office 365.



    When I try it comes back with 'Incorrect Email or Password'.



    So my thinking is that my Office 365 Login is not a Microsoft Account after all and I will have to create yet another account.



    Something else happened to back up my theory. When I came to post this question on this forum, I had to logon. I tried using my 365 account and it failed. I had to use a specific older account that isn't a 365 account, which is very similar to whats happening
    to my phone.



    Sorry for the long text, but its quite difficult trying to explian, but in summary I think that my office 365 account in not a Microsoft account and it is impossible for my wp8 to use services such as the upstore or upgrades using my office 365 credentials.
    The only way I will be able to logon to a Microsoft account with my phone is to create yet another account at microsoft.



    I hope this makes sense, any any thoughts would be welcome



    thanks



    Andy?
     
    Andy_CHG, Feb 11, 2019
    #4
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Windows 10 not login with Office 365 account

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