Windows 10: Windows 10 not receiving mic audio

Discus and support Windows 10 not receiving mic audio in Windows 10 Support to solve the problem; Hello, this is a common problem from what I've read so far. Summed up, Windows 10 detects my new headset's mic but is not receiving any audio input... Discussion in 'Windows 10 Support' started by Jake7777, Jun 15, 2019.

  1. Jake7777 Win User

    Windows 10 not receiving mic audio


    Hello, this is a common problem from what I've read so far. Summed up, Windows 10 detects my new headset's mic but is not receiving any audio input from it. When I speak or tap on the mic, no green bars appear in the sound menu as well as discord/windows voice recorder not detecting any input.

    My rig:
    Acer Predator, Windows 10 (Version 1809, build 17763.557)

    My headset:
    SteelSeries Arctis 5 (USB)

    What I've tried so far:
    I have tested my headset with my phone using a 3.5mm, and audio input/output worked normally. I also tested this with a different desktop running windows 10 and experienced the same problem.

    1) Default microphone is set to Arctis 5 and enabled, all others are disabled
    2) Audio enhancements are disabled
    3) Volume is maxed in "levels" tab of microphone properties
    3) Allow applications to take exclusive control is disabled
    4) Fully updated windows
    5) Reinstalled and attempted to update headset drivers (no updates)
    6) Plugged in headset using every USB port
    7) Ran audio troubleshooter, didn't help
    8) Tried to configure mic, can't go past the part where windows asks you to speak into the mic because it doesn't detect any audio from it.
    9) In Privacy, allowed all apps to access microphone
    10) Downloaded steelseries' engine, program can't detect audio when trying a live mic test and it's pretty much useless for anything outside of tweaking sound settings
    11) Connected headset using 3.5mm jack, both audio and microphone stopped working
    12) And before anyone asks, yes I made sure the mic isn't muted by the headset itself

    I have also looked for brand-specific drivers from steelseries but can't find any. I've tried everything I can think of and everything I've read online. Any help is appreciated, and if anyone wants additional information or screenshots just let me know.

    :)
     
    Jake7777, Jun 15, 2019
    #1

  2. Unlocked Realtek HD Audio Drivers for Windows 10 (Dolby Digital Live/DTS Interactive)

    windows 10 build 16184 fixed yeahhhhhhhhh
    ""
    • Some audio drivers have an “encoding Audio Processing Object” feature; this is commonly known as “Dolby Digital Live” or “DTS Connect”. This takes the output of the Windows audio engine mix, encodes it (as Dolby Digital, DTS, or some other format) and sends it out over a S/PDIF optical link for decoding by an external audio receiver. An issue was introduced which resulted in this feature no longer working, which is now fixed.
    • "
     
    itachimendes, Jun 15, 2019
    #2
  3. my head phone mic is not working in window 10

    Hello Jaxon,

    Thank you for your interest in Windows 10!

    I understand that your headphone mic is not working in Windows 10 operating system. I will certainly help you with the query.



    This issue might be occurring because the microphone might not be set as a default device or there might be any error in settings also. Hence I would suggest you to follow the below mentioned steps and check if that helps.



    Method 1:
    Recording Audio troubleshooter


    The built-in recording audio troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with headphone or microphone. I would suggest you to run this troubleshooter to check if there is any
    issue with the microphone. Refer top these steps:


            • Open Control Panel

            • Click on Troubleshooting and select the
              view all option on the left pane

            • Click on Recoding Audio troubleshooter and follow the prompts.

    Try method 2, if the issue persist



    Method 2: If the Recording Audio troubleshooter do not fix the
    issue then I would suggest you to follow the below mentioned steps to set the microphone as a default device:


        • Right click on the “Sound icon” on the bottom right of the desktop screen

        • Click on “Sounds”, click on “Recording

        • Right click on “Microphone” and then click on “Set as default device

        • Click on “Apply” and then “OK


    Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.
     
    Neha.Gupta, Jun 15, 2019
    #3
  4. Windows 10 not receiving mic audio

    Lumia 950 mic audio pickup too weak

    Hello,

    For us to be able to isolate why your audio mic is weak, kindly answer these questions:

    • What troubleshooting steps have you tried so far?
    • Have you already contacted B2X regarding your concern?

    We'll be waiting for your updates.
     
    Gerald Mal, Jun 15, 2019
    #4
Thema:

Windows 10 not receiving mic audio

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