Windows 10: Windows 10 not recognizing Administrator account

I first became aware of this when outlook would noy start with 'access denied' saying i don't have permission to access [email protected]????/???.pst All of my word files are read only' and I can't save as to anywhere except cloud services or an external drive so the problem is permissions on the 'C' drive. I can't move any file or change its permissions (read only - read/write) as I am told I don't have Administrator privileges (I am) I cant claim ownership.

I have checked I have full access in my account properties

I have tried adding the hidden windows 10 administrator, but this can't move or change anything either.

I have also tried

RegEdit
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
EnableLUA - Value set to '0'
NO CHANGE

Command Prompt
CMD (run as administrator)
net user administrator /active:yes
Command updated successfully
NO CHANGE

netplwiz
In properties set to 'Administrator' actually I have set all to administrator
NO CHANGE

lusrmgr.msc
Checked accounts are enabled

gpedit.msc
Local Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options > Accounts >:Administrator Account Status
'Administrator' is enabled

secpol.msc = same as above

System Restore
I cant system restore / undo last restore as access is denied to the restore locations! All I can do is a system reset which will delete ALL of my program files!

I am running bitdefender, this can sometimes block a program, but it always shows it in log and you have the option to allow it. the only thing its been showing is that it has been allowing the system changes I have been making to try and get this working

I have reached the end of what I can do with this. I hope someone here has a better idea what to do before I throw the whole lot in the bin!

Thank you

:)

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown

 

Strange Windows 10 User Account issue.

Look at this thread,How to Delete a User Account in Windows 10, it may help. You can try the various methods.
Make sure you are using an administrative account when removing the account or log on using the Administrator's account.

Or, if you are patient and know what you are doing, manually remove it.

Either way, Goodluck.

 

Change Microsoft Account Details in Administrator Account


Hi Daryl, welcome to the Ten Forums.

It's quite easy in fact, simply switch the account in question first to a local account, then switch back to a Microsoft account, this time using your wife's MS account credentials.

Tutorials:

• Step 1: Local Account - Switch to in Windows 10 - Windows 10 Forums
• Step 2: Microsoft Account - Switch to in Windows 10 - Windows 10 Forums

Notice that before doing this you need to remove the new additional MS account on the PC, the one you created with her credentials. Windows allows only one user account for each email address, if the new account exists you cannot switch the original administrator account to an MS account using the same email address. Tutorial: User Account - Delete in Windows 10 - Windows 10 Forums