Windows 10: Windows 10 not recognizing external Hard Drives [ also USB keys ] but I can see them in...

Discus and support Windows 10 not recognizing external Hard Drives [ also USB keys ] but I can see them in... in Windows 10 BSOD Crashes and Debugging to solve the problem; One week ago, I had Windows 7 Pro and everything worked fine. then all of a sudden my wifi would not connect. So I upgrade to windows 10, a fresh... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RyeAmbrose, Mar 4, 2021.

  1. Windows 10 not recognizing external Hard Drives [ also USB keys ] but I can see them in...


    One week ago, I had Windows 7 Pro and everything worked fine.

    then all of a sudden my wifi would not connect. So I upgrade to windows 10, a fresh install.


    Problem is:
    Then my 2 external Hard [ different brands + also some USB keys ] CANNOT be shown in windows explorer letting me get to the files.


    I'm even trying to connect a new external HD that I formated on my laptop, and no joy there either, cannot be seen in explorer.

    I can see them in the disk management interface, BUT cannot change drive letters or path, get the error as shown in the attached screenshot
    "The operation failed to complete because the Disk Management console is not up to date.

    It's Disk 4, which is not showing up in Explorer and doesn't have a drive letter.

    https://uploads-ssl.webflow.com/6033282fea6027f9a9f5ad29/604122cb8c1beb49025ea66f_rg_Issue.png

    What could be the issue? I don't think it's the external HD's, something is not working that is connecting the HD to the Windows Explorer. When I connect an external device [ HD ] I hear the windows sound that is has connected.

    Any help would be greatly appreciated, as I need to get access to these files for work. Hope everyone is safe during these covid times ;
    thxs

    :)
     
    RyeAmbrose, Mar 4, 2021
    #1
  2. Zaki_j Win User

    Toshiba external hard drive not recognized

    Hi Philip,

    Thank you for writing to Microsoft Community Forums.

    I understand that the external hard drive is not recognized by the PC. I appreciate your efforts in trying to resolve the issue.
    It would be great if you can answer these questions to assist you in a better way.

    • Did you try connecting the Hardrive to different USB Port?
    • Does the Hardrive get detected if you try connecting it to a different PC?
    • Are you aware of any changes made to the computer recently?

    I suggest you refer and follow the steps mentioned in the KB article and check if that resolves the issueError:
    “USB Device not recognized” when you try to access a USB external hard drive


    Note: Ignore method 2 & 5 from the above article.

    Let us know how it goes.

    Regards,

    Zaki
     
    Zaki_j, Mar 4, 2021
    #2
  3. twynog Win User
    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
    twynog, Mar 4, 2021
    #3
  4. vallero Win User

    Windows 10 not recognizing external Hard Drives [ also USB keys ] but I can see them in...

    external hard drive not recognized

    Hello zbook
    #1) I have tested the external drives in three different computers, win10 pro, Win10, and XP. The results are identical. When I plug in the external hard drive windows signals a new device with an audio signal and the light comes on on the external drive. The results on all three pc's is identical in disk manager, file explorer and device manager.
    #2) I have tried all solutions presented to me by FreeBooter, from the simplest solution of uninstalling the external drive in device manager and rebooting windows, to using the various third party software that was suggested, obviously with out success.
    #3) The attached screen shots will only show one of the drives attached because I don't have enough free USB ports to attach two drives and I didn't think it would have been a good idea to use a hub.
    #4) one strange thing about one of the drives is that now device manager lists it as a Toshiba drive although it is a Western Digital.
    #5) Sorry but I have no way of getting a photo of BIOS


    Windows 10 not recognizing external Hard Drives [ also USB keys ] but I can see them in... [​IMG]


    Windows 10 not recognizing external Hard Drives [ also USB keys ] but I can see them in... [​IMG]


    Windows 10 not recognizing external Hard Drives [ also USB keys ] but I can see them in... [​IMG]

    I look forward to reading your comments
     
    vallero, Mar 4, 2021
    #4
Thema:

Windows 10 not recognizing external Hard Drives [ also USB keys ] but I can see them in...

Loading...
  1. Windows 10 not recognizing external Hard Drives [ also USB keys ] but I can see them in... - Similar Threads - recognizing external Hard

  2. Bitlocker not recognizing Seagate external USB hard drive

    in Windows 10 Drivers and Hardware
    Bitlocker not recognizing Seagate external USB hard drive: I am having no luck in trying to figure out why the Microsoft Windows Bitlocker Drive Encryption app will not recognize a new Seagate external USB hard drive. I have other external drives Toshiba, HP and have had no problems with them. When I bring up the Bitlocker control...
  3. External Hard drive Not recognized

    in Windows 10 Drivers and Hardware
    External Hard drive Not recognized: The device I am trying to install is an external hard drive I purchased from thee MAC store Backup Plus Portable Drive. I have tried all three methods stated above and non of them worked for me. In particular in regards to method 3 I have downloaded and installed the...
  4. USB port only recognizes external hard drive.

    in Windows 10 Drivers and Hardware
    USB port only recognizes external hard drive.: One of my usb ports only recognizes 1 external hard drive. The hard drive is powered by the usb port and works in every other port. The usb port fails to recognize any other device I plug in The last USB device you connect malfunctioned. The port does however still charge...
  5. External hard drive not recognized by Windows 10

    in Windows 10 Drivers and Hardware
    External hard drive not recognized by Windows 10: I connect my WD Elements 1042 portable hard drive to my PC running Windows 10. The computer sees the hard drive because it appears in devices. However, the hard drive does not appear in the files menu and I cannot access it. This question was asked in 2016, but it has not...
  6. Front USB not recognizing my external hard drive

    in Windows 10 Drivers and Hardware
    Front USB not recognizing my external hard drive: For some unknown reason, both of my front USB 3.0 ports stopped recognizing my WD My Passport external hard drive. What's even more bizarre is that it works when plugged into my USB port on the back of my PC. I connected a card reader to both of my front USB ports to make...
  7. USB hard drive is not recognizing on Windows 10

    in Windows 10 Drivers and Hardware
    USB hard drive is not recognizing on Windows 10: Hello, I have an old USB hard drive that is not recognized after using Windows 10. It says Unknown USB Device (Invalid Configuration Descriptor). I have tried updating the driver automatically but it says that it is already the most updated driver (driver provider...
  8. external hard drive not recognized

    in Windows 10 Network and Sharing
    external hard drive not recognized: I had storage spaces From windows 8.1 that computer went down I moved Storage spaces to another computer. windows 10 machine. Everything works. I was able to Copy those files to another drives. now I want to reuse those drives but only let me rename it not to remove. I...
  9. USB not recognizing external hard drive

    in Windows 10 Drivers and Hardware
    USB not recognizing external hard drive: Brand new laptop does not give connecting sound when usb drive is plugged in. Drive works on older computer and usb port on new computer works with other peripherals. Restarted with drive already plugged in and there was no new hardware found. Device Manager shows no...
  10. external hard drive not recognized

    in Windows 10 Drivers and Hardware
    external hard drive not recognized: I have two Western Digital 300GB, USB3, external drives. Suddenly both are not recognized by Windows. 1) Neither appear as a drive in File Explorer 2) Device Manager reports that the "device is working properly", and the drivers are up to date. There is a message in...