Windows 10: Windows 10 Not Recognizing External RAID Drive When I Turn the External Drive On !!

Hello,


I recently converted from Windows 7 to Windows 10. I have a CRU external enclosure for 2 6TB HDD in a RAID 1 configuration. I only use the external drive to store 100,000 images for use with Lightroom/Photoshop and I turn the external drive Off when finished as I am away from home for long periods of time traveling. I do NOT leave it running.


The problem is that if I have Windows 10 up and running and then I turn on the external drive, Windows 10 does NOT recognize the external drive; it does NOT show up under My PC. If I turn the external drive On before I turn on Windows 10, the operating system recognizes the external drive just fine as it powers On itself.


This issue never occurred with Windows 7. I could turn the external drive On before or after the operating system was started and Windows 7 recognized the external drive without issue.


Can anyone give me some advice as how to fix this? Seems rather simple and I am sure there is a setting somewhere that I have set incorrectly BUT I have no idea of what or where it might be.



Thanks,

Mel

:)

 

External drive

Hi Richard,

There are several factors that can cause your external drive to not read DVDs even though the system is recognizing the device. This could be caused by a driver that needs to updated or corrupted files. For us to resolve your concern, kindly answer the questions
below:

• Just to confirm, the device that is not working properly is a external DVD optical drive?
• Were there any recent changes or updates installed on your computer?
• Have you tried to plug the external drive to a different port on your computer?

As a initial recommendation, we suggest that your run the built in troubleshooter in Windows 10. Kindly refer to the steps below:

• Type “Troubleshooting” in the Search bar and press Enter.
• Click on “View All” in the top left corner.
• This will display the list of troubleshooters which are built-in in the computer. You can click on
  Hardware and Devices from the list and you can run the troubleshooter.

This will check for common errors that affect hardware on your computer and attempts to correct them.

We look forward to your response after completing the steps.

 

Loss of External drives

Hi,

For better assistance, kindly verify the queries below:

• What is the make and model of the external drives?
• Have you checked if both drivers are recognized on the BIOS settings?
• Are you connecting the external hard drives via USB?
• What are the troubleshooting steps have you done so far for this issue?

Looking forward to your response.

Regards.

 

external drive and encryption?

This question is two-fold.

First I would like an external enclosure that is rugged and shock resistant (static electricity and the like, being winter and all) for a 3.5inch SATA drive.
Barring that, an external drive with the above. What would you guys recommend?

Also, I was wondering, is there a tool to encrypt the entire hard drive, but that does NOT ask to format said encrypted disk? I tried TrueCrypt, and last time I did, it asked me to format the drive because it was not recognized. I know there are alternatives, but I forgot their names. Price is of no concern if it is able to do so. any suggestions? Does Windows not show "drive must be formatted" on TrueCrypt drives anymore?

Best way would be if I plug in the drive, it asks for password automatically or something...