Windows 10: Windows 10 not responding keyboard and trackpad

This is an update, but, when i turn on my laptop the login screen works, but dosent register keyboard and trackpad. I got into the bios and the keyboard and trackpad works, but i dont know what to choose i am on Toshiba Setup Utility What should i do?

:)

 

Keyboard and Trackpad Not Working

Hi,

To address your concern, we suggest that you restore your computer to an earlier point in time.
Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.

Since you're unable to use the keyboard and trackpad to log in to Windows 10, access the recovery environment and run system restore. To do that, follow these steps:

• Use the installation media to access the recovery environment. If you don't have one, go to this
  
  link.
• Connect the recovery drive and turn on your PC.
• On the Choose an option screen, select Troubleshoot, and then select an option. If you don’t see the Choose your option screen, your PC might not be set up to boot from a drive. Check your PC manufacturer’s
  website for info on how to change your PC’s boot order.
• Restore from a system restore point by selecting Advanced Options > System Restore. This will remove recently installed apps, drivers, and updates that might be causing your PC problems, but it won’t affect your personal
  files.

Let us know how it goes after performing the steps.

 

Laptop keyboard and trackpad not working at all.

Hi Raj,

You mentioned from your last response that keyboard and trackpad don't work on Windows in general. We can try to use the troubleshooting steps from this

link. You can also restore to the date when the keyboard and trackpad was working.

 

laptop trackpad not working after windows 10 upgrade

the Toshiba website has no windows 10 listing of drivers for my model p50w-b00f (yet).

The trackpad on/off button does nothing.

note: the trackpad does work while booting. the little circle on black screen.