Windows 10: Windows 10 not showing icons and crashing photo app when opening.

The last thing i installed was a chrome theme to make my background some pretty nice mountains, and then i noticed all my photos had a gray blank paper icon and i couldn't open any of them. I tried deleting the theme and restarting my PC but the issue is still here. What can i do to get rid of this because i no longer have access to my photos.

:)

 

Windows 10 Photos app crashing upon opening

May I suggest an alternative : Restore Windows Photo Viewer
How to Restore Windows Photo Viewer in Windows 10

 

store and photos app isnt showing proper icons

Hello Aditya,

As you are facing issues with accessing Photos app on your device with icons not displayed properly, we will help you with this issue.

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if there is any update for Photos app from Windows Store. If found, try to update the app and check if it helps.

Open Windows Store, search for Photos app, check if you are able to find Update option.

Step 2: I suggest you to run the
Windows Store Apps troubleshooter as it troubleshoots problems that may prevent Windows Store Apps from working correctly.

Run the troubleshooter for Windows apps

Step 3: I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update us the status of this issue. We will be happy to help you further.

Thank you.

 

Windows Photos App crashes


So since today my Photos App is crashing as soon as i open it. It goes into a blackscreen for about 2-3 Seconds and than crashes.

Information about the error:
This Crash is generating chrash dumps that contain the error code 0xC0000602 in module mrt100_app.dll or 0xc000027b in module twinapi.appcore.dll.

I found two intresting facts about the error:
- If I try a system restore to a point created 3 days ago, the App starts working again. A few minutes after using the system, the app starts crashing again.
- I created a new local account and the app does seem to work on that new account until now.

Steps I have tried:
- Reinstall Photos app by uninstalling it using Powershell and rerisntalling it - did not change anything
- Reregister the App - did not change anything
- Scan the System with sfc and dism - no errors
- Use System resstore - see above, did only work for a few minutes.

Microsoft Support suggested reinstalling Windows, but I do non really want to reinstall the whole system just because one app is not working...