Windows 10: Windows 10 not starting up

Hey everyone,

Recently I encountered an issue with Windows 10. Initially the problem started as a simple network adapter issue where the adapter was forced to be shut down by windows due to an error (code 43 on device manager). I tried to use the automatic windows driver refresh to see if uninstalling and reinstalling the driver would fix the problem. Unfortunately, it didn't. To make a long story short, I tried getting an installer for my adapter from another computer and transferring that onto my windows computer. After that was done installing, I shut down and tried to restart my computer to see if the install worked. At first the computer kept freezing on the startup screen, but after a few tries the monitor completely went black. Now the system isn't even recognizing the monitor and no startup circle with the windows logo is appearing on my screen whenever I force close the computer and turn it on again. Is there a fix to this problem? I appreciate anyone's help on this matter!

What also bugs me is that this computer is less than a year old. I wouldn't have thought a problem like this would spring up so quickly.

:)

 

windows 10 not starting up

Hi Trinity,

The Family & other people section in the Settings app will show the accounts that are active on your device. To better facilitate your concern, we'd like to know the following:

• If you're getting the blue screen errors after boot up or while using the device.
• The last activities performed on your device prior to your concern.
• The version and build of Windows 10 that you're using on your device. To check this, you can perform the steps posted on this
  
  link.

In addition, we'd recommend checking the specified section to see if there's another account listed on your device. To do this, you can perform the following:

• Search and launch Settings using Cortana.
• Locate and click on Family & other people.

In the meantime, we'd recommend performing the steps posted on this
link to troubleshoot blue screen errors.

We look forward to your response.

 

Windows 10 - Not starting up

Hello,

I recently upgraded my Toshiba laptop from Windows 7 to 10. Install went flawless and has worked fined ever since.

Until it didn't.

Yesterday morning the computer locked up. I restarted, it came back up to the Windows 10 startup. The blue Windows 10 startup icon. There it sits, doing nothing.

I have tried restarting the computer and even using the reset feature to no avail.

Any help would be appreciated.

Bo

 

I can't say for sure, but that smells like a hardware problem. Did you try to unplug the network adapter to see if it boots again ? Maybe a memory test can help too...

Another thing that proved helpful sometimes is to cut off all power sources to the machine (i.e. unplug from AC/removing battery), wait for one minute, powering back and see if that works again.