Windows 10: Windows 10, Office 365 and iCloud configuration issues

I've just bought a new Windows 10 laptop for my daughter and installed Office 365 home. My daughter has an existing iCloud account and wishes to use this.


Office 365 and iCloud have both been successfully installed, but that's when our problems have started.


Outlook will not configure if I use my daughter's iCloud account, reporting "The connection to the incoming (IMAP) server was dropped". We have not experienced other connectivity issues and after proceeding to advanced setup note that the required fields have been correctly populated.


iCloud configures but will not integrate with Outlook as a default profile has not been established, presumably as a result of having been unable to set up the Outlook profile.


Help please.

:)

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

Windows 10 License will expire - after ceasing to use Office 365

Hi Matt,

This can a compatibility issue between your Windows 10 and Office 365. For us to help you with this concern, we'd like to know more information. Kindly answer the following questions:

• Does Office 365 came from your organization as well?
• Have you tried
  uninstalling Office 365?

Meanwhile, we suggest that you check the reply of MVP Andre Da Costa on this

thread and perform the steps given to see if there will be any changes on your Windows 10.

We'll be waiting for your response.

 

Office 365 activation error after big Win 10 update

We appreciate your response, Keith. We suggest that you update Office 365 and see if it'll make a difference. You can simply do it by opening any Office 365 applications (Word, Excel, PowerPoint). Here are the steps on how to do so:

• Open Office app, then click on File.
• Look for Account, then click on Update.
• Once done, restart your computer.

We're looking forward to your feedback.