Windows 10: Windows 10 optional update causes computer to ignore printer & mouse,

Hi everybody!!! I'm Keith and I'm new here, would appreciate any advice or wisdom you care to share. Has anyone else had or heard of this experience: Last week I was fiddling with Windows 10 (Version 2004, OS Build 19041.630) updates and noticed there were "optional" updates available. So I tried one, I don't remember which one it was, but next session neither the printer nor the mouse were recognized by the computer. I eventually got the printer back to being recognized by going to the Epson software and running a diagnostic routine. I still haven't figured out how to get the mouse recognized again. Anyone have any ideas???

:)

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

printer preferences causing protection fault windows 10

Hi,

Outdated printer drivers can cause issues when using printers. We'd like to learn more about your concern so that we could provide the proper resolution. We just have a few questions for you:

• Which build version of Windows 10 is on your computer? To check, click
  Start, type winver, and press Enter. For example, 14393.1066.
• Did you make any changes to your computer before this happened?
• What troubleshooting steps have you done so far?

As an initial recommendation, we suggest that you follow the steps carefully in this

article to fix printer problems. The article provides step-by-step instructions for running the automatic printer troubleshooter, updating your printer driver, and resetting the spooler service.

We look forward to your response and the result of the initial troubleshooting.

 

Windows 10 automatic update caused printer to not function

Hello,



Thank you for posting your query in Microsoft Community.



I request you to follow the below methods:

Method 1:

Run inbuilt printer troubleshooter and check if it works.
Please follow the steps given below.

Note: If your computer is having problems printing, try using the Printer troubleshooter to fix the problem. It makes sure that a printer is connected to your computer, and it checks
for common issues such as whether the printer has enough paper and toner to complete printing your document.

• Press Windows + W keys on your keyboard to get the search option.
• Type Troubleshooting and click
  Troubleshooting.
• Now click on view all option.
• Click onprinter and follow the prompts to run the troubleshooter.

Method 2: Uninstall and Reinstall the Printer's Driver.

Step 1: Uninstall the Printer's Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Printer from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove
  the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and then restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:



Step 2:Go to the Printer manufacturer’s website and search for the latest Windows 10 drivers available for the printer model and then install it by following the instructions given in the website.



Method 3:

Follow these steps to install the drivers in compatibility mode and check if that helps.

• Download the driver from the manufacturer’s website.
• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and
  check if the issue persists

Please refer to the article given below and check if that helps.

Fix printer problems

Fix printer problems in Windows 7 and Windows 8.1

(Applicable with Windows 10)

Note: The above article willhelp you identify and fix common printer problems in Windows. Printing problems can be caused by cables that aren’t connected properly, problems with
wireless adapters or settings, damaged or incompatible printer drivers or missing updates.


I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



Thank you.