Windows 10: Windows 10 parental control not showing activity

Hi!


I have a problem where family safety in web browser does not show any activity from my child's computer.


Child has completely new system with fresh install of windows and he is signed in with Microsoft account. Everything else works fine, but activity page is empty screenshot attached.

I know for a fact that he has been using his PC.

His account is a child's account that is connected to mine parent account. I have used family features for at least a year on his old computer and then activity was working, now it does not. His computer has only his Microsoft account and one local admin account that is only for grownups to use sometimes. Mostly only a child uses this computer. Child's computer has Windows 10 Home Edition and his user has admin privileges so that he is able to install and update his games. I mostly manage only screen time and block some apps and want to see his activity.


In family options at activity tab there is an error message:

Update your family member's Windows 10 device DEVICENAME to get family features to work - Tell me how to fix this.


If I press "Tell me how to fix this" then it shows me to update child's device. Child's device is up to date. I have installed fresh windows with all the latest update even the big May update. Fresh install was done in the beginning of June.


And one more thing. I have blocked Microsoft edge on his computer. This blocking does not work. If I use Edge on child's PC it displays me blocking message that time is up with this app, but still opens up Edge and lets me use it.






:)

 

Parental Controls aren't working

Hi,

The issue could be because of corrupted files. I suggest you to delete the corrupted files yourself and see if it helps

to resolve the issue, please follow these steps:

1) Make sure your children are signed out of any monitored accounts.

2) Sign in with an administrator account and find the folder that contains the corrupted files.

There are two ways to do this. The easiest way is to enter the complete file path:

• 
  On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.
  

• 
  If you’d rather open each folder individually, follow these steps:
  

a. Go to This PC

b. Open C:, open the
ProgramData folder, open the Microsoft folder, open the
Windows folder, and open the Parental Controls folder.

3) Delete all contents of the Parental Controls folder.

This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

Hope it helps. Reply with the result and I'll be happy to help you further. Thank you

 

Windows 10 Parental Controls not working properly

Hi,

Thank you for the response and keeping the status updated.

The issue could be because of corrupted files. I suggest you to delete the corrupted files yourself and see if it helps

to resolve the issue, please follow these steps:

1) Make sure your children are signed out of any monitored accounts.

2) Sign in with an administrator account and find the folder that contains the corrupted files.

There are two ways to do this. The easiest way is to enter the complete file path:

• 
  On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.
  

• 
  If you’d rather open each folder individually, follow these steps:
  

a. Go to This PC

b. Open C:, open the
ProgramData folder, open the Microsoft folder, open the
Windows folder, and open the Parental Controls folder.

3) Delete all contents of the Parental Controls folder.

This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

Hope it helps. Reply with the result and I'll be happy to help you further. Thank you

 

Child Web and App activity not showing up in Parental Controls in Windows 10?

I got the screen time working for my kids via Parental Controls in Windows 10, but nothing is showing up in the "Recent Activity" and "Apps, Games, etc" section. How often does this area get populated? I know my kids have been playing Minecraft and surfing
the web for over 3 hours.... yet nothing is showing up via Parental Control view of to device?

I am trying to block out these games during the week and was planing on using Parental Control to help me with this.

Anyone got tips on how to make this work for a Desktop running Windows 10?

Thank you.