Windows 10: Windows 10 PC crashes when watching Netflix

Hi all,

So I have a gaming PC and the past two weeks when watching Netflix or listening to Spotify the audio will stop and when I close the application it still says it is open. My whole Pc proceeds to freeze and the only way I can turn it off is by a hard reset. Anyone know how to fix this ?

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:)

 

My pc freezes when watching Netflix

Since you are on Windows 10 (from your system specs), use the Netflix app from Windows store. I use it with the system as listed on my specs and it is good.

 

My pc freezes when watching Netflix

I have heatsinks on my vrm's added them when I built my pc there attached via thermal adhesive which I'm not sure how long they last.

I will get some compressed air and blow it out over the next couple of days.

Temps are fine when gaming and watching YouTube but I will check them when watching Netflix when I get a chance. I also lowered the resolution in Netflix to see if that will make a difference.

I wanted to ask why would my pc run perfectly fine with no crashing running any other task such as gaming, streaming other content other than Netflix and stress testing, but crashes when Netflix is ran? Doesn't make much sense to me.

Now years ago I had a pc with a dual boot of windows xp and seven that would crash when streaming any video content other than youtube in windows seven but I could watch any streaming video in xp.

I had this issue the whole time I had the pc and never figured it out.

This issue reminds me of that one.

 

My pc freezes when watching Netflix

Not sure, I had issue with netflix in internet explorer, discontinued using internet explorer, been fine since...

Could be using html5 or flash, or java, just goota verify it