Windows 10: Windows 10 PC freezing randomly

Hi,

This post is both a bug report and a theoretical solution.

ISSUE:
Windows 10 is freezing sporadically. The mouse stops moving for a few seconds. Everything stops. Then it resumes again.
After 30 seconds, it repeats. Freeze. Then it works again.

HYPOTHETICAL SOLUTION:
Go to "Windows Update". Check for updates. Install updates. Reboot.

I have observed this fixes it, on my laptop.

You may wonder if the drivers and/or system files were not correct, why did the problem only just appear yesterday? What happened yesterday?

It could be the msft developers have built-in a freezing mechanism, to force you to update.

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 freezes randomly


Turning off fast startup helped with this issue for another user on a different forum. For newbies, see steps Windows 10 Freezes Randomly.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.