Windows 10: Windows 10 Personalization Reset?

Discus and support Windows 10 Personalization Reset? in Windows 10 Support to solve the problem; So one day I logged on, and the background was black, and there was an Edge (I think) window open with plain black Times New Roman text on a white... Discussion in 'Windows 10 Support' started by Jeffmagma, Dec 16, 2015.

  1. Jeffmagma Win User

    Windows 10 Personalization Reset?


    So one day I logged on, and the background was black, and there was an Edge (I think) window open with plain black Times New Roman text on a white background that said something about product licence activation failure. I didn't see clearly as i immediately closed it without reading it (I thought it was a random pop-up window) Also, the shortcut arrows were back (I had removed them with Ultimate Windows Tweaker) and my recent folders seemed to have cleared. This isn't a huge problem, but I would like to know what happened and if there's any way I can reverse it without manually changing the background and stuff
    Also my first time posting, so tell me if I'm doing anything wrong *Smile

    :)
     
    Jeffmagma, Dec 16, 2015
    #1

  2. Windows 10 Unexpected shutdown on start up

    OK, so i figured it out myself

    Found the logfile in "C:\Windows\Minidump".

    You need the Windows Development Kit to open it and a bit of googling to understand it.

    Found out that a Daemon driver caused an error. Removed Daemon but this didn't solve it. (ps: Daemon itself worked normally).

    I let hibernate my computer again and found another error with sptd2.sys: SCSI Pass Through Direct layer

    More google and ended up on the duplexsecure site. Downloaded the W10 version and voila: problem fixed.

    For the Windows support team: It would be really helpfull if you could pass problems to a more skilled helpdesk who can do more than proposing the standard solutions in case those won't work.

    Cheers
     
    windows-10, Dec 16, 2015
    #2
  3. Windows 10 Unexpected shutdown on start up

    OK, so I also found out that this occurs when sleepmode (for me after 3 hours) changes into hibernate mode.

    Seems like the going into hibernate and/or starting up from HIbernate results in a shutdown. In safeboot it works perfectly.

    Anyone any idea how I can figure out where it goes wrong. Is there a way to log this (I couldn't find it in bootlog)
     
    windows-10, Dec 16, 2015
    #3
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Windows 10 Personalization Reset?

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