Windows 10: Windows 10 Photo App - Trying to Download Photos and Videos from iphone 10

Hello, I'm trying to add all my photos and videos from my iPhone 10 to my new Dell PC with Windows 10. When I plug in the phone, the pop up window says "looking for new photos and videos" and it tells me how many it's found so far. The problem is, nothing else is happening in order for me to proceed. The only option is to click the "cancel" button, which I don't want to do.


How can I proceed to download these to my PC? I also want to remove some from my phone when done.


Thank you in advance!

:)

 

window 10 will not download photo's from my iPhone 6 it keeps asking me to try again

Hi Philmal,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• How are you trying to download the photos from your IPhone?
• Are you using Photo app?

I suggest you to follow the steps and check if it helps

If this is the first time you are connecting the iPhone to your PC, you might a get a notification on your iPhone with trust option. Tap the Trust button to continue.

Step 1: Switch to the Start screen, click or tap Photos app tile to run the app.

Step 2: Right-click anywhere on the Photos app to see
Import option in the lower right corner of the screen.

Step 3: Click or tap
Import button to view list of all connected devices to your PC.

Step 4: Click or tap your iPhone entry, select photos and videos that you would like to import, and then click or tap
Import button to start transferring selected photos and videos to your PC.

Refer the link below and check if it helps

Import photos and videos from a camera, phone, or DVD

http://windows.microsoft.com/en-us/windows-8/import-photos-videos

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

importing photos from iphone 5 to windows 10

Hi Diana,

Thank you for posting your query on Microsoft Community.

I appreciate your interest in Windows 10. We sincerely regret for the inconvenience caused.

• How are you trying to import photos from I phone
  to windows

Follow the steps provided below and check if it helps.

Connect your iPhone to your PC using the connection cable provided by Apple. Check your iPhone screen now. You might see a notification with Trust option. Tap Trust option to continue. The moment Windows recognizes your iPhone,
you will see a notification on the screen asking Tap to choose what happens with this device.

Click or tap the notification to see three options: Import photos and videos, Open device to view files, and Take no action. Click or tap
Import photos and videos option. This action will open all photos on your iPhone in Windows 10’s Photos app.

Select photos and videos that you wish to import and then click or tap
Import button to start copying all photos from your iPhone to PC. Once Photos app completes the transfer, you’ll see an option to open up the folder to view imported photos. You can also close Photos app if you would like to view photos later.
If issue persist, kindly try the below given steps and check if it helps:

• Connect the iPhone to Windows 10
  computer
• Close the prompted window.
• Press Windows + E key on the keyboard (it will show the phone as drive)
• Now you can copy and paste the pictures & videos into your Windows drive.

Hope this information helps. Post back with updated issue details for further help.

Thank you.

 

iPhone Photos import to Windows 10 PC not working

I would like to troubleshoot my inability to import photos from iPhone to Windows 10. I am an advanced user struggling to find relevant help on the internet since most results are unusable masked adverts for paid third party software.

I want to use it the following way

1. connect iPhone via USB to my Windows 10 PC
   
2. open Microsoft "Photos" app
   
3. click in the upper right on import > add from the device over USB
   
4. select all photos and click import
   

4th step is where it fails, with no usable message.

• I have set the device as trusted on iPhone
  
• I mostly don't see it in My Computer, therefore I cannot just copy
  
• I tried uninstalling every driver and iTunes software
  
• Despite not being visible in Windows Explorer, iTunes can always access the contents with no issue
  
• it has a tiny moments when it starts working, but overall import fails sooner or later and never copies all 3k photos. Mostly MSPhotos don't show any content, just failure message, sometimes it shows it's content and acts as I can select what to import, but as described fails sooner or later
  
• iTunes can successfully copy entire phone.
  
  Other attempts
  
• I tried multiple free 3rd party SW, all of them either failed or seemed like to be usable only after buying their extended version
  
• I tried using iTunes for Syncing the Photos
  
  • I maybe don't know how to use it, or it is faulty too. But I've set the directory where my Photos should be synced, but sync seems to just backup the phone and creates tiny 'Photo Database file', but no photo actually gets copied onto PC.